Complaints of Investment Goods

• Authors: Birski A. , Filipowicz M.
• Languages of publication: PL

Abstracts

EN

Complaints made by customers are the source of of various information which may be used for the correction and improvement of the enterprise management. Corrective and preventive actions improve the quality of goods offered and positively influence the relations with customers.

Keywords

EN

COMPLAINTS OF GOODS

Discipline

• ECONOMICS: ECONOMICS

• Publisher: Instytut Organizacji i Zarządzania w Przemyśle „ORGMASZ”
• Journal: Ekonomika i Organizacja Przedsiębiorstwa
• Year: 2006
• Issue: 10(681)
• Pages: 56-65
• Document type: ARTICLE

Contributors

author

Birski A.

author

Filipowicz M.

• A. Birski, Uniwersytet Warminsko-Mazurski w Olsztynie, Katedra Ekonomiki Przedsiebiorstw, ul. Oczapowskiego 6, 10-957 Olsztyn, Poland

Identifiers

CEJSH db identifier

08PLAAAA04087985