THE IMPORTANCE OF LOGISTICS SERVICE'S PERCEIVED VALUE IN SELECTED COUNTRIES

• Authors: Završnik Bruno , Logožar Klavdij , Jerman Damjana
• Languages of publication: EN

Abstracts

EN

The authors define the reasons for outsourcing with the emphasis on business logistics. They analyze the specific issues of logistics service's perceived value in outsourcing logistics activities on the basis of the survey carried out in Slovenia, Croatian, Bosnian-Herzegovina and Serbian-Montenegro companies. The purpose of the survey was to measure the customers' perception of different characteristics of logistics provider which can be decisive when manufacturing firms are trying to make a decision whether to outsource and which logistics provider to select. The paper creates a framework for selection of the important and perceived characteristics of logistics provider relevant to customer in the process of the logistics supplier selection.

Keywords

EN

LOGISTICAL SERVICES; LOGISTICS; OUTSOURCING; PERCEIVED VALUE

Discipline

• ECONOMICS: ECONOMICS

• Publisher: Institute of Slovak and World Economics and Institute for Forecasting, Slovak Academy of Sciences
• Journal: Ekonomický časopis (Journal of Economics)
• Year: 2005
• Volume: 53
• Issue: 9
• Pages: 911-923
• Document type: ARTICLE

Contributors

author

Završnik Bruno

author

Logožar Klavdij

author

Jerman Damjana

• B. Zavrsnik, Ústav slovenskej a svetovej ekonomiky SAV, Sancová 56, 811 05 Bratislava 1, Slovak Republic

Identifiers

CEJSH db identifier

06SKAAAA00992299