Issues Related to the Loans Action in the Opinions of the Customers and the Employees of a Commercial Bank – United Bank S. C. in Ethiopia

• Authors: Borowski, Piotr Feliks , Balcha, Sufa Gemechu , Girma, Mahteme

Abstracts

EN

The development of the economy in general and the firm’s development in particular depend on easy and unlimited access to financial support. The aim of this research is to investigate the cooperation between United Bank and firms in the loans field. Moreover, research indicates that the strengths and weaknesses of the loan process come from the staff as well as from customers’ point of view. The value of the research is due to the information gained from direct access to real cases from bank activities and from conducted interviews with both sides involved in the loan process. Individual in-depth interviews and questionnaire are the formal mechanisms for gathering sensitive information.

Keywords

EN

Financial Institution; Commercial Banks; Borrowing; Savings and Loan; Management; Investments

• Publisher: Szkoła Główna Handlowa w Warszawie. Kolegium Zarządzania i Finansów
• Journal: Journal of Management and Financial Sciences
• Year: 2017
• Volume: 27(1)
• Pages: 39-57

Contributors

author

Borowski, Piotr Feliks

author

Balcha, Sufa Gemechu

author

Girma, Mahteme