EN
This paper presents the order-picking problem as a multicriteria task. Using simulation tool 360 variants of solution were generated. The different combinations of the picking zone's shape, the number of forklift trucks and the picker-routing methods were considered. The variants were evaluated by seven criteria and the dominated solutions were removed. Then, using the Electre I method, the number of solutions was even more limited. The paper discusses and presents conclusions how to optimize the order-picking process.