EN
The aim of the article is to make people reflect upon changes which appear in the contemporary museums with respect to the visitors with disabilities. The author emphasises that people with various disabilities present a need to participate in cultural life. She explicitly determines the obligation of cultural institutions towards this particular recipient and points to the relevant legal regulations which define this particular duty. She further describes the selected good practices in the country, showing at the same time the direction of changes which nowadays museums should undergo in order to become institutions which promote the culture of inclusion. Simultaneously the author tries to analyse the concept of openness or its absence towards people with disabilities by an attempt to answer the title question: restrictions or organisational malaise?