Wykorzystanie SNA w pomiarze efektywności instytucji publicznych

• Authors: Anna Adamus-Matuszyńska

Title variants

EN

The Use of SNA in Measuring of Effectiveness of Public Institutions

• Languages of publication: PL

Abstracts

EN

Social network analysis (SNA) can be applied both within and between organisations. The paper draws attention to potential application of SNA to research organisations in the public sector. Literature review about the method as well as public sector lets to introduce a SNA framework to measure the effectiveness of public organizations. In the presented theoretical research it is assumed that every organisation is an example of network understood as a communication system determining organizational issues and its effectiveness. The paper suggests that individuals and groups which belong to the public organisation may have an impact on both formal structural variables as well as informal relationships in and between organisations. All these elements determines the effectiveness of a public organisation in undertaking public services.

Keywords

PL

Analiza sieci społecznych; Efektywność organizacji; Wiedza w organizacji

EN

Knowledge in organization; Organisation effectiveness; Social Network Analysis (SNA)

• Publisher: Uniwersytet Ekonomiczny w Katowicach
• Journal: Studia Ekonomiczne
• Year: 2013
• Volume: 168
• Pages: 13-24

Contributors

author

Anna Adamus-Matuszyńska

References

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Identifiers

ISSN

2083-8611