Analytical, Practical and Emotional Intelligence and Line Manager Competencies

• Authors: Anna Baczyńska
• Languages of publication: EN

Abstracts

EN

Purpose: The research objective was to examine to what extent line manager competencies are linked to intelligence, and more specifically, three types of intelligence: analytical (fluid), practical and emotional. Methodology: The research was carried out with line managers (N=98) who took part in 12 Assessment Centre sessions and completed tests measuring analytical, practical and emotional intelligence. The adopted hypotheses were tested using a multiple regression. In the regression model, the dependent variable was a managerial competency (management and striving for results, social skills, openness to change, problem solving, employee development) and the explanatory variables were the three types of intelligence. Five models, each for a separate management competency, were tested in this way. Findings: In the study, it was hypothesized that practical intelligence relates to procedural tacit knowledge and is the strongest indicator of managerial competency. Analysis of the study results testing this hypothesis indicated that practical intelligence largely accounts for the level of competency used in managerial work (from 21% to 38%). The study findings suggest that practical intelligence is a better indicator of managerial competencies among line managers than traditionally measured IQ or emotional intelligence. Originality: This research fills an important gap in the literature on the subject, indicating the links between major contemporary selection indicators (i.e., analytical, practical and emotional intelligence) and managerial competencies presented in realistic work simulations measured using the Assessment Centre process.

Keywords

EN

selection of managers;; analytical intelligence;; emotional intelligence;; practical intelligence;; competency

• Publisher: Akademia Leona Koźmińskiego
• Journal: Management and Business Administration. Central Europe
• Year: 2015
• Issue: 4
• Pages: 34-54

Dates

published

2015-12-15

Contributors

author

Anna Baczyńska

• Kozminski University

References

• Baczyńska, A. and Górniak, M. (2013). Wpływ inteligencji emocjonalnej i kompetencji społecznych na wyniki pracy w zawodzie windykatora. Raport z badań. Zarządzanie Zasobami Ludzkimi, 1(90).
• Baczyńska, A.K. and Terelak, J.F. (2009). Adaptacja polska Inwentarza Inteligencji Praktycznej Menedżerów (Tacit Knowledge Inventory for Managers) Richarda K. Wagnera i Roberta J. Sternberga. Czasopismo Psychologiczne, 15(1): 169–188
• Baczyńska, A.K. and Wekselberg, V. (2009). Trudna sztuka assessmentu. Personel i Zarządzanie, 9(234): 56–60.
• Baczyńska, A.K. and Wekselberg, V. (2013). Porównanie wyników Inteligencji Praktycznej z ocenami kompetencji menedżerskich uzyskanymi w badaniu AC. Zarządzanie Zasobami Ludzkimi, 5(94)/13: 69–83.
• Boyatzis, R. (1982). The Competent Manager – A Model for Effective Performance. New York: John Wiley & Sons.
• Brand, C. (1996). The g factor: General intelligence and its implications. Chichester, England: Wiley.
• Brody, N. (2000). History of theories and measurements of intelligence. In: R.J. Sternberg (ed.), Handbook of intelligence (pp. 16–33). New York, NY: Cambridge University Press, http://dx.doi.org/10.1017/CBO9780511807947.003
• Brophy, M. and Kiely, T. (2002). Competencies: A New Sector. Journal of European Industrial Training, 26: 165–176.
• Carraher, T.N., Carraher, D. and Schliemann, A.D. (1985). Mathematics in the streets and in schools. British Journal of Developmental Psychology, 3: 21–29.
• Carroll, J.B. (1993). Human cognitive abilities: A survey of factor-analytic studies. New York: Cambridge University Press, http://dx.doi.org/10.1017/CBO9780511571312
• Cattell, R.B. (1971). Abilities: Their structure, growth and action. Boston: Houghton Mifflin.
• Colonia-Willner, R. (1998). Practical intelligence at work: Relationship between aging and cognitive efficiency among managers in a bank environment. Psychology and Aging, 13: 45–57, http://dx.doi.org/10.1037/0882-7974.13.1.45
• Cornelius, S.W. and Caspi, A. (1987). Everyday problem solving in adulthood and old age. Psychology and Aging, 2: 144–153, http://dx.doi.org/10.1037/0882-7974.2.2.144
• Denney, N.W. and Palmer, A.M. (1981). Adult age differences on traditional and practical problemsolving measures. Journal of Gerontology, 36: 323–328, http://dx.doi.org/10.1093/geronj/36.3.323
• Dorner, D., Kreuzig, H., Reither, F. and Staudel, T. (1983). Lohhausen: Vom Umgang mit Unbestimmtheir und Komplexitat. Bern: Huber.
• Goleman, D. (1997), Inteligencja emocjonalna. Poznań: Media Rodzina.
• Gustafsson J.E. (1984). A unifying model for the structure of intellectual abilities. Intelligence, 8: 179–203, http://dx.doi.org/10.1016/0160-2896(84)90008-4
• Jensen, A.R. (1998). The g factor: The science of mental ability. Westport, CT: Praeger/Greenwood.
• Klein, A.L. (1996). Validity and Reliability for Competency-Based Systems: Reducing Litigation Risks. Compensation and Benefits Review, Jul/Aug: 31–39, http://dx.doi.org/10.1177/08863687960 2800405.
• Kostera M. (2006). Zarządzanie personelem. Warszawa: PWE.
• Koźmiński, A.K. (1996). Looking ahead: skills and competencies in the new Europe. In: T. Sattelberger (ed.), Human Resources Management in Umbruch: Positionierung, Potentiale, Prespectiven.
• Wiesbaden: Der Gabler Verlag, http://dx.doi.org/10.1007/978-3-322-87093-3_15
• Koźmiński A.K. and Piotrowski, W. (2000). Zarządzanie. Teoria i praktyka. Warszawa: Wydawnictwo Naukowe PWN.
• Lawler, E.E., III. (1994). From job-based to competency-based organizations. Journal of Organization Behavior, 15: 3–1, http://dx.doi.org/10.1002/job.4030150103
• Król, H. and Ludwiczyński, A. (eds.) (2006). Zarządzanie zasobami ludzkimi. Tworzenie kapitału ludzkiego organizacji. Warszawa: Wydawnictwo Naukowe PWN.
• Lave, J., Murtaugh, M. and de la Roche, O. (1984). The dialectic of arithmetic in grocery shopping.
• In: B. Rogoff and J. Lace (eds.), Everyday cognition: Its development in social context (pp. 67–94). Cambridge, MA: Harvard University Press.
• Listwan, T. (1995). Kształtowanie kadry menedżerskiej firmy. Wrocław: Kadry.
• Neisser, U., Boodo, G., Bouchard, T.J., Boykin, A.W., Brody, N., Ceci, S. J., Halpern, D.G., Loehlin, J.C., Perloff, R., Sternberg, R.J., and Urbina, S. (1996). Intelligence: Knowns and unknowns. American Psychologist, 51: 77–101, http://dx.doi.org/10.1037/0003-066X.51.2.77
• Nęcka, E. (2003). Inteligencja. Gdańsk: Gdańskie Wydawnictwo Psychologiczne.
• Murtaugh, M. (1985). The practice of arithmetic by American grocery shoppers. Anthropology and Education Quarterly. Fall.
• Parry, S.B. (1996). The quest for competencies. Training, 33(7): 48–54.
• Pocztowski, A. (2003). Zarządzanie zasobami ludzkimi. Warszawa: PWE.
• Ree, M.J. and Earle, J.A. (1993). g is to psychology what carbon is to chemistry: A reply to Sternberg and Wagner, McClelland, and Calfee, Current Directions in Psychological Science, 1: 11–12, http://dx.doi.org/10.1111/1467-8721.ep10770509.
• Rosete, D. and Ciarrochi, J. (2005). EI and the relationship to workplace performance outcomes of leadership effectiveness. Leadership and Organization Development Journal, 26: 388–399, http://dx.doi.org/10.1108/01437730510607871
• Rybak, M. (ed.) (2003). Kapitał ludzki a konkurencyjność przedsiębiorstw. Warszawa: Poltext.
• Scribner, S. (1984). Studying working intelligence. In: B. Rogoff and J. Lave (eds.), Everyday cognition: Its development in social context (pp. 9–40). Cambridge, MA: Harvard University Press.
• Schmidt, F.L. and Hunter, J.E. (1998). The validity and utility of selection methods in personnel psychology: Practical and theoretical implications of 85 years of research findings. Psychological Bulletin, 124: 262–274, http://dx.doi.org/10.1037/0033-2909.124.2.262
• Spearman, C. (1927). The abilities of man. London: Macmillan.
• Sternberg, R.J. (1995). In search of the human mind. Orlando: Harcourt Brace Collage Publishers.
• Sternberg, R.J. (ed.) (1985). Beyond IQ: A triarchic theory of human intelligence. New York: Cambridge University Press.
• Sternberg, R.J. and Caruso, D. (1986). Practical modes of knowing. In: E. Eisner (ed.), Learning the ways of knowing (pp. 133–158). Chicago: University of Chicago Press.
• Sternberg, R.J., Forsythe, G.B., Hedlund, J., Horvath, J.A., Wagner, R.K., Williams, W.M., Snook, S. and
• Grigorenko, E.L. (2000). Practical intelligence in everyday life. New York: Cambridge University Press.
• Sternberg, R.J., Hedlund, J. (2002). Practical Intelligence, g, and Work Psychology, Human Performance, 15(1/2): 143–160, http://dx.doi.org/10.1080/08959285.2002.9668088
• Sternberg, R.J. and Kaufman, J.C. and Grigorenko, E.L. (2008). Applied intelligence. New York: Cambridge University Press, http://dx.doi.org/10.1017/CBO9780511611445
• Sternberg, R.J. and Wagner, R.K. (1993). The geocentric view of intelligence and job performance is wrong. Current Directions in Psychological Science, 2(1): 1–4, http://dx.doi.org/10.1111/1467-8721.ep10770441
• Sternberg, R.J., Wagner, R.K. and Okagaki, L. (1993). Practical intelligence: The nature and role of tacit knowledge in work and at school. In: H. Reese and J. Puckett (eds.), Advances in lifespan development (pp. 205–227). Hillsdale, NJ: Erlbaum.
• Sternberg, R.J., Wagner, R.K., Williams, W.M. and Horvath, J.A. (1995). Testing common sense. American Psychologist, 50: 912–927, http://dx.doi.org/10.1037/0003-066X.50.11.912
• Szaban, J. (2003) Miękkie zarządzanie współczesnymi organizacjami. Współczesne Zarządzanie.Kwartalnik Środowisk Naukowych i Liderów Biznesu, 2.
• Szaban, J.M. (2013). Transformacja, stagnacja, rezygnacja. Z problemów kierowania ludźmi we współczesnych organizacjach. Przedsiębiorczość i Zarządzanie, XIV(13), część I: 17–27.
• Szmidt, Cz. (red.) (2012). Kompleksowy program aktywizacji osób starszych 50+. Raport końcowy. Warszawa: Akademia Leona Koźmińskiego, SMG/KRC Millward Brown.
• Śmieja, M. and Orzechowski, J. (2008). Inteligencja emocjonalna. Warszawa: Wydawnictwo Naukowe PWN.
• Tesluk, P.E. and Jacobs, R.R. (1998). Toward an integrated model of work experience. Personnel Psychology, 51: 321–355, http://dx.doi.org/10.1111/j.1744-6570.1998.tb00728.x
• Tett, R.P., Guterman, H.A., Bleier, A. and Murphy, P.J. (2000). Development and content validation of a ‘hyperdimensional’ taxonomy of managerial competence. Human Relations, 13: 205–251, http://dx.doi.org/10.1207/s15327043hup1303_1
• Thompson, J. and Cole, M. (1997). Strategic competency – the learning challenge. Journal of Workplace Learning, 5: 23–38, http://dx.doi.org/10.1108/13665629710169611
• Uchnast, Z. (2006). Mądrość: Inteligencja praktyczna – kompetencja osobowa. W: J.C. Czabała and E. Zastępca (eds.). Psychologia kliniczna okresu dzieciństwa i adolescencji (s. 53–67). Warszawa: Akademia Pedagogiki Specjalnej im. Marii Grzegorzewskiej.
• Wagner, R.K. (1987). Tacit knowledge in everyday intelligent behaviour. Journal of Personality and Social Psychology, 52, 1236–1247, http://dx.doi.org/10.1037/0022-3514.52.6.1236
• Wagner, R.K. and Sternberg, R.J. (1985). Practical intelligence in real – world pursuits: The role of tacit knowledge. Journal of Personality and Social Psychology, 49: 436–458, http://dx.doi.org/10.1037/0022-3514.49.2.436
• Wagner, R.K. and Sternberg, R.J. (1986). Tacit knowledge and intelligence in the everyday world. In: R.J. Sternberg and R.K. Wagner (eds.), Practical intelligence: Nature and origins of competence in the everyday world (pp. 51–83). New York: Cambridge University Press.
• Wagner, R.K. and Sternberg, R.J. (1990). Street smarts. In: K.E. Clark and M.B. Clark (eds.), Measures of leadership (pp. 493–504). West Orange, NJ: Leadership Library of America.
• Wagner, R.K., Sujan, H., Sujan, M., Rashotte, C.A. and Sternberg, R.J. (1999). Tacit knowledge in sales. In: R.J. Sternberg and J.A. Horvath (eds.), Tacit knowledge in professional practice (pp. 155–182). Mahwah, NJ: Lawrence Erlbaum Associates.
• Woodruffe, C (1992). What is meant by a competency? In: R. Boam and P. Sparrow (eds.), Designing and Achieving Competency. Maidenhead: McGraw-Hill.
• Zeidner, M., Matthews, G. and Roberts, R. (2004). Emotional Intelligence in the Workplace: A Critical Review. Applied Psychology, 53(3): 371–399, http://dx.doi.org/10.1111/j.1464-0597.2004.00176.x