Między światem realnym a wirtualnym: obietnice vs. rzeczywistość. Prekarna praca kierowcy Ubera?

• Authors: Dominika Polkowska

Title variants

Między światem realnym a wirtualnym: obietnice vs. rzeczywistość. Prekarna praca kierowcy Ubera?

• Languages of publication: PL

Abstracts

PL

Pracę za pośrednictwem aplikacji mobilnych można uznać za klasyczne realizowanie idei elastyczności. Firma Uber jako pionier w obszarze gospodarki platformowej zdaje się potwierdzać tę prawidłowość składanymi przez siebie obietnicami. Nie zawsze jednak punkt widzenia dostarczyciela technologii pokrywa się w praktyce z oczekiwaniami jego użytkowników. Celem artykułu jest odpowiedź na pytanie, czy obietnice składane przez Ubera mają pokrycie w rzeczywistości oraz czy elastyczność i pozorna autonomia obiecywane kierowcom prowadzą do wzrostu niepewności pracy w kontekście pracy prekarnej. Podstawą rozważań jest analiza postów zamieszczanych w zamkniętych grupach dyskusyjnych na jednym z portali społecznościowych – grupujących kierowców Ubera, a także indywidualnych wywiadów pogłębionych zrealizowanych wśród samych kierowców zgodnie z metodologią teorii ugruntowanej.

EN

Working through mobile apps can be considered as a reflection of the idea of flexibility. As a pioneer in the field of platform economy, the Uber company seems to confirm this regularity by means of the promises they make. However, the viewpoint of a technology provider is not always in accordance with the expectations of its users. The aim of this article is to answer the question about whether promises made by Uber are honoured in reality and whether the flexibility and the apparent autonomy promised to the drivers leads to an increased job insecurity in the context of the precarity of work. The point of departure for these considerations is the analysis of posts written in closed discussion groups on one of the social media platforms; the groups associate Uber’s drivers. Individual in-depth interviews with Uber’s drivers in also analysed, this being in accordance with grounded theory.

Keywords

PL

Uber; platformy internetowe; prekaryzacja pracy; indywidualne wywiady pogłębione; teoria ugruntowana; Uber; platformy internetowe; prekaryzacja pracy; indywidualne wywiady pogłębione; teoria ugruntowana

EN

Uber; Internet platforms; precarity of work; individual in-depth interviews; grounded theory

• Publisher: Uniwersytet Łódzki. Wydawnictwo Uniwersytetu Łódzkiego
• Journal: Przegląd Socjologii Jakościowej
• Year: 2019
• Volume: 15
• Issue: 4
• Pages: 224-249

Dates

published

2019-11-30

Contributors

author

Dominika Polkowska

• Uniwersytet Marii Curie-Skłodowskiej, Instytut Socjologii, Plac Marii Curie-Skłodowskiej 4, 20-031 Lublin

• https://orcid.org/0000-0002-6698-5821

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Identifiers

DOI

10.18778/1733-8069.15.4.11