GENDER DIFFERENCES IN TRUST, REACTIONS TO TRUST VIOLATION, AND TRUST RESTORATION

• Authors: Anna Macko
• Languages of publication: EN

Abstracts

EN

This study examined the impact of gender on the propensity to trust, responses to the violation of trust and apologies, and the pace of subsequent trust restoration. It was hypothesized that women would respond more positively to an apology but restore their trust at a slower pace than men. Results revealed no gender differences in level of trust immediately after an apology for trust violation, but there was a significant difference in the pace of trust restoration, with women returning to their pre-violation levels of trust later than men as hypothesized. There were also significant gender differences in levels of trust before trust violation and after an apology.

PL

This study examined the impact of gender on the propensity to trust, responses to the violation of trust and apologies, and the pace of subsequent trust restoration. It was hypothesized that women would respond more positively to an apology but restore their trust at a slower pace than men. Results revealed no gender differences in level of trust immediately after an apology for trust violation, but there was a significant difference in the pace of trust restoration, with women returning to their pre-violation levels of trust later than men as hypothesized. There were also significant gender differences in levels of trust before trust violation and after an apology.

Keywords

EN

trust game, apology, trust restoration, gender differences.

PL

trust game, apology, trust restoration, gender differences.

• Publisher: Akademia Leona Koźmińskiego
• Journal: Decyzje
• Year: 2020
• Issue: 33

Dates

published

2020

online

2020-09-05

Contributors

author

Anna Macko

Identifiers

DOI

10.7206//DEC.1733-0092.140