EN
Richter Gedeon chemical works introduced the performance appraisal system (PAS) in 2000. At the time of our survey (in spring, 2001), the appraisal process was taking place at the company for the second time; for this reason, in 2001 we focussed on revealing the factors behind the resistance to the system. Feedback and opinions were obtained from organized discussions in small groups, and based on the issues that emerged, a questionnaire survey was subsequently conducted, which aimed at revealing the attitudes towards the performance appraisal system. This paper presents the conclusions drawn from the theoretical background and practical experiences.