Development and Evaluation of an AHP Model for Software Systems Selection

• Authors: Uzoka Faith-Michael E. , Akinnuwesi Boluwaji A.
• Languages of publication: EN

Abstracts

EN

Decision-making in the field of information systems has become more complex due to larger number of alternatives, multiple and sometimes conflicting goals, and an increasingly uncertain environment. Software systems play unique roles in the translation of corporate strategic and tactical plans into actions. We present the results of a study designed to develop and evaluate an Analytical Hierarchy Process (AHP) model to support decision making in the selection of appropriate software system to meet organizational needs. Our results show the viability of the AHP methodology in software system/project selection, and points to the importance of functionality (35.26%), quality (22.00%) and usability (19.34%) criteria in the overall decision process. Cost and vendor service did not seem to exert significant weight in the decision matrix.

Keywords

EN

Analytical hierarchy process; Cost; Functionality; Multi-criteria decision analysis

PL

Analityczny proces hierarchiczny (AHP); Funkcjonalność; Koszt; Wielokryterialna analiza decyzyjna

• Publisher: Uniwersytet Ekonomiczny w Katowicach
• Journal: Multiple Criteria Decision Making
• Year: 2019
• Volume: 14
• Pages: 108-127

Contributors

author

Uzoka Faith-Michael E.

• Mount Royal University. Department of Mathematics and Computing. Calgary, Canada

author

Akinnuwesi Boluwaji A.

• University of Eswatini. Department of Computer Science. Kwaluseni M201. Eswatini, Swaziland

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Identifiers

ISSN

2084-1531