Wzorce wdrożenia TQM

• Authors: Marek Ćwiklicki

Title variants

EN

TQM IMPLEMENTATION PATTERNS

• Languages of publication: PL

Abstracts

EN

The aim of the article is to present patterns for the implementation of TQM in organisations in the light of the experience of foreign enterprises. The main types of implementation models applied in Japan and the United States are identified. This is followed by a discussion of the classification of different implementation frameworks. References to ISO 9000 are given as one means of adopting TQM. Conclusions are drawn based on an analysis of the literature on TQM implementation patterns.

Keywords

EN

TQM; QUALITY MANAGEMENT; EFQM; PATTERNS; IMPLEMENTATION; ISO 9000

• Publisher: Wydawnictwo Uniwersytetu Ekonomicznego w Krakowie
• Journal: Zeszyty Naukowe Uniwersytetu Ekonomicznego w Krakowie
• Year: 2011
• Issue: 871
• Pages: 103-114

Contributors

author

Marek Ćwiklicki

• Uniwersytet Ekonomiczny w Krakowie, Katedra Metod Organizacji i Zarządzania, ul. Rakowicka 27, 31-510 Kraków, Poland