EN
As a result of the growing road transport flows and increasing human mobility, and due to the growth in the level of motorisation, the current road network and the entire infrastructure often no longer meet the needs and expectations of the user. The user's dissatisfaction with the current road network determined the relevance of this paper. As the analysis of the scientific research literature and the actual situation shows, more and more factor elements are influencing transportation and its quality, and at the same time cause certain problems, such as pollution, noise, accidents, traffic volume, etc. With the help of expert and multiple criteria evaluation and using a systemic approach, the authors of the present paper establish groups of factors for the evaluation of road transportation quality as well as the elements that characterise the said groups, and perform an evaluation of the significance of group elements.