Dostepność informacji zwrotnej jako warunek uczenia się organizacj

• Authors: Małgorzata Grabus , Krystyna Adamska

Title variants

EN

AVAILABILITY OF FEEDBACK AS A CONDITION OF ORGANIZATIONAL LEARNING

• Languages of publication: PL

Abstracts

EN

The feedback is a form of interpersonal communication, conditioning both the agreement between members of the organization, and the type of social relation between them. The article presents theoretical assumptions of the concept, which tries to explain how the feedback available in the organization builds up the given type of relation and the organizational practices, and as a result how it affects the general effectiveness of the enterprise. The basis of the presented approach includes the idea of rationality, cybernetic concept of learning process, as well as the learning organization. The available feedback is a crucial notion of the approach. It is defined as the feedback which gives the recipient a chance to modify his or her action and to improve effectiveness. The feedback is determined by three factors: the level of the white noise (disturbances in the communication channel), the attitude towards changes and the ability to adopt the perspective of the other person.

Keywords

EN

feedback; learning organization; relations in organization; organizational behaviours

• Publisher: Spółdzielczy Instytut Naukowy G. Bierecki sp.j.
• Journal: Pieniądze i Więź
• Year: 2012
• Volume: 15
• Issue: 4(57)
• Pages: 110-119

Contributors

author

Małgorzata Grabus

• Wyzsza Szkola Finansow i Administracji, ul. Zwirki i Wigury 15, 81-387 Gdynia, Poland

author

Krystyna Adamska

• Uniwersytet Gdanski, Wydzial Nauk Spolecznych, Instytut Psychologii, ul. Bazynskiego 4, 80-952 Gdansk, Poland