EN
This article is about the profession of the family assistant and complexity of their work environment. In the framework of the empirical research attempts were made to answer questions regarding cooperation of family assistants with the supported families and with the employees of aid institutions, such as police officers, coordinators of family foster care, educational and judiciary professionals and social workers. They also sought to identify and depict the mutual relationships among the social groups, to define the socio-occupational position of family assistants and how they perceive their work. The empirical research carried out within the qualitative methodological framework in the Province of Opole. The research sample included 111 respondents. The applied technique was the in-dept interview, relying on three different interview questionnaires, one per each group: family assistants, assistance services, and supported families. The collected empirical material was subjected to content analysis and numerous conclusions were drawn.