Quality Evaluation Information Support in Higher Education

• Authors: Tatjana Kovač
• Languages of publication: EN

Abstracts

EN

Background and Purpose: The objective of this research was to develop a proposal of the evaluation information support in higher education that encompasses the Quality Assessor’s and Quality Analyst’s work support. Furthermore, the proposal also includes the fields evaluated in the processes of external evaluation of the higher education institutes by the Slovenian National Agency for Quality Assurance in Higher Education (hereinafter referred to as »NAKVIS«). Methodology: The method called the “Multi-Attribute Utility Theory” (hereinafter referred to as “MAUT”) and MS Excel were used for the work support of the Quality Assessors, while the expert modelling in the Decision Expert programme (hereinafter referred to as “Dexi programme”) was used for the work support of the Quality Analysts. Results: The identified criteria allow a uniform evaluation, regardless of the Assessor. The MS Excel template with automatic calculation was made as the technical support for an evaluator and the expert model in Dexi programme was designed for a Quality Analyst. Conclusion: The model of the Higher Education Institute quality evaluation, as presented in this article, can provide a comprehensive and transparent consideration of quality at the Faculty, and, in particular, facilitate the evaluation process due to its information and technical support.

Keywords

EN

quality in higher education; quality evaluation; quality evaluation information support; expert modelling

• Publisher: Sciendo
• Journal: Organizacija
• Year: 2015
• Volume: 48
• Issue: 2
• Pages: 120-130

Dates

published

2015-05-01

received

2014-12-12

revised

2015-03-04

accepted

2015-03-13

online

2015-06-09

Contributors

author

Tatjana Kovač

• Faculty of Commercial and Business Sciences, Lava 7, 3000 Celje

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Identifiers

DOI

10.1515/orga-2015-0008