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2015 | 8 | 32 | 546-558

Article title

Effective Usage of Implementing ICT in Small- and Mediumsized Enterprises1

Authors

Title variants

Languages of publication

EN

Abstracts

EN
The goal of this scientific paper is to investigate specifications of SME in ICT implementation and to identify processes in small- and medium-sized enterprises with concentration on their ICT departments according to the used methodologies. To narrow down the feasibility of using information and communication technologies in SME and to define how the process documentation can help these companies to properly select and subsequently effectively implement ICT.

Keywords

EN

Publisher

Year

Volume

8

Issue

32

Pages

546-558

Physical description

Dates

published
2015-12-01
online
2016-01-13

Contributors

  • Ing. Miroslav Hušek; University of Economics in Bratislava, Faculty of Commerce, Department of Services and Tourism, Dolnozemská cesta 1, 852 35 Bratislava

References

  • Antlová, K. (2009). Motivation and barriers of ICT adoption in small and medium sized enterprises. E + M Ekonomie a management, 2. 140 – 155, Retrieved July 16, 2015, from
  • Cartidge, A. et al. (2007). An Introductory Overview of ITIL V3. London: The UK Chapter of the it SMF.
  • CMMI-ITIL. ITIL integrated into CMMI. (2007). IT Maturity Services. Darmstadt: Wibas IT Maturity Services GmbH. Retrieved December 15, 2014, from
  • Desiano, L. (2006). Demystifying ITIL. Boston: Numara Software. Retrieved January 9, 2015, from
  • Duan, Y. et al. (2002). Addressing ICTs Skill Challenges in SMEs: Insights from three country investigations. Journal of European Industrial Training, 26. Retrieved July 15, 2015, from
  • Frajtová – Michalíková, K. (2008). Efektívne procesné riadenie v podmienkach globalizácie. In: Medzinárodná vedecká konferencia „Globalizácia a jej sociálnoekonomické dôsledky ´08, Žilina. Retrieved December 4, 2014, from
  • Hewlett-Packard. (2005). HP ITSM Assessment Services. Retrieved December 15, 2014, from
  • Houghton, K.A., & Winklhofer, H. (2004). The Effect of Website and E-commerce Adoption on the Relationship between SMEs and Their Export Intermediaries. International Small Business Journal, 22. Retrieved July 15, 2015, from
  • Kay, R. (2005). CMMI. Computerworld. Retrieved December 7, 2014, from
  • Kubálková, M. (2006). Model stádií růstu malých a středních podniků. Final report. Retrieved December 4, 2014, from
  • Porter, M. E. (2007). Konkurenční výhoda. Prague: Victoria Publishing, a.s.
  • Remr, J. (2005). Velikost a struktura IT oddělení. Computerworld – Trendy. Retrieved December 7, 2014, from
  • Scott, D. et al. (2008). Introducing the Gartner IT Infrastructure and Operations Maturity Model. In The Road to Infrastructure and Operations Maturity through Service Management. NY: Copyright IBM Corporation. Retrieved December 15, 2014, from
  • Slávik, Š. (2009). Strategický manažment (2nd edition). Bratislava: Sprint dva.
  • SourceForge. (2014). ITIL. Search. Retrieved January 09, 2015, from
  • Vojík, V. (2007). Vybrané kapitoly z managementu malých a středních podniků I. Prague: Oeconomica.
  • Voříšek, J. (1999). Strategické řízení informačního systému a systémová integrace. Prague: Management Press.

Document Type

Publication order reference

Identifiers

YADDA identifier

bwmeta1.element.doi-10_1515_stcb-2015-0051
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