The Use of Reference Models in Business Process Renovation

• Authors: Dejan Pajk , Mojca Štemberger , Andrej Kovačič
• Languages of publication: EN

Abstracts

EN

Enterprise resource planning (ERP) systems are often used by companies to automate and enhance their business processes. The capabilities of ERP systems can be described by best-practice reference models. The purpose of the article is to demonstrate the business process renovation approach with the use of reference models. Although the use of reference models brings many positive effects for business, they are still rarely used in Slovenian small and medium-sized companies. The reasons for this may be found in the reference models themselves as well as in project implementation methodologies. In the article a reference model based on Microsoft Dynamics NAV is suggested. The reference model is designed using upgraded BPMN notation with additional business objects, which help to describe the models in more detail.

Keywords

EN

ERP solution; reference model; business process renovation; Microsoft Dynamics NAV; BPMN

• Publisher: Sciendo
• Journal: Business Systems Research Journal
• Year: 2010
• Volume: 1
• Issue: 1-2
• Pages: 30-38

Dates

published

2010-01-01

online

2012-09-19

Contributors

author

Dejan Pajk

• Faculty of Economics, University of Ljubljana, Kardeljeva ploščad 17, 1000 Ljubljana, Slovenia

author

Mojca Štemberger

• Faculty of Economics, University of Ljubljana, Kardeljeva ploščad 17, 1000 Ljubljana, Slovenia

author

Andrej Kovačič

• Faculty of Economics, University of Ljubljana, Kardeljeva ploščad 17, 1000 Ljubljana, Slovenia

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Identifiers

DOI

10.2478/v10305-012-0025-x