Problem zasobów ludzkich w systemowym zarzadzaniu jakoscia

• Authors: Jedynak Piotr

Title variants

EN

THE QUESTION OF HUMAN RESOURCES IN QUALITY MANAGEMENT SYSTEMS

• Languages of publication: PL

Abstracts

EN

This text undertakes a discussion on how the requirements of standardized quality management systems (SQMS) determine the range and the manner of human resource management in organizations. Attention is paid to two basic matters. All requirements relating to human resource management in SQMS concern exclusively staff performing work that influences the meeting of requirements involving the product. The question of how the situation of the workers of such organizational units looks where direct influence on the meeting of product requirements is difficult to examine (e.g. accounting departments) may also be raised. Should they be subject to the same management practices or not?

Keywords

EN

COMPETENCE; HUMAN RESOURCES; QUALITY MANAGEMENT; TRAINING

Discipline

• ECONOMICS: ECONOMICS

• Publisher: Institute of Labor and Social Studies, Warsaw
• Journal: Zarządzanie Zasobami Ludzkimi
• Year: 2011
• Issue: 5(82)
• Pages: 19-28
• Document type: ARTICLE

Contributors

author

Jedynak Piotr

• Piotr Jedynak, Instytut Ekonomii i Zarzadzania Uniwersytetu Jagiellonskiego, Kraków, Poland

References

• Auditing competence and the effectiveness of action taken (2009), ISO 9001 Auditing Practices Group, [www.iso.org/tc176/ISO9001AuditingPracticesGroup]
• Guidance on the concept and use of the process approach for a management systems (2009), ISO/
• TC176/SC2/N544R2, [www.iso.org/iso/en/iso9000-14000/explore/transition/9001_2000approach.html]
• ISO 9004:2009 – Managing for the sustained success of an organization – a quality management approach.
• Kleniewski A. (1/2003), Osiem zasad zarządzania jakością. Problemy Jakości.
• PN-EN ISO 9000:2005 – Systemy zarządzania jakością. Podstawy i terminologia.
• PN-EN ISO 9001:2008 – Systemy zarządzania jakością. Wymagania.
• PN-EN ISO 9004:2001 – Systemy zarządzania jakością. Wytyczne doskonalenia funkcjonowania.
• Quality management principles (2009), International Organization for Standarization, [http:/www.iso.org/iso/gmp.htm]
• Selection and use of the ISO 9000 family of standards (2009), International Organization for Standarization, [http:/www.iso.org]

Identifiers

CEJSH db identifier

11PLAAAA09992