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2019 | 22 | 31-42

Article title

Internal Communication and its Impact on the Efficient Functioning of the Company

Content

Title variants

Languages of publication

EN

Abstracts

EN
Communication in the internal environment of the enterprise is the primary tool that is used to transmit information, experience, knowledge, standards and principles which represent an essential pillar of the corporate culture and business management. In the current age of competition, businesses are trying their best to keep their position on the market. They are aware of the fact that behind the success of the company is a satisfied customer. And for the customer to be satisfied as well as the company to have positive outcomes – it's necessary for a company to focus some of their activities on the internal communication. Therefore, the aim of this article is to show the importance of internal communication within the organisation, because through the correctly set process of internal communication the company integrates people, communicates targets and its mission – what nowadays is the key to success. Equally, it's an important part of every corporation communication which forms a part of the whole reputation of the organisation or a business.

Year

Issue

22

Pages

31-42

Physical description

Contributors

  • University of Ss. Cyril and Methodius in Trnava, Slovakia

References

  • Argenti, P. A. (2007). Corporate Communication (4th ed.). New York, NY: McGraw-Hill.
  • Bělohlávek, F. (2009). Jak vést rozhovory s podřízenými pracovníky. Praha: Grada Publishing.
  • Bruhn, M. (2009). Integrierte Unternehmens- und Markenkommunikation: Strategische Planung und operative Umsetzung. Stuttgart: Schaeffer-Poeschel Verlag.
  • Celabrese, A. (2004). The Evaluation of Quality of Organizational Communications: A Quantitative Model. Knowledge and Process Management, 11(1), 47–57.
  • Holá, J. (2006). Interní komunikace ve firmě (1st ed). Praha: Computer Press.
  • Holá, J. (2011). Jak zlepšit interní komunikaci. Brno: Computer Press.
  • Lukáč, M. (2015). Koniecne efektívnej marketingovej komunikácie v múzeách.Trnava: OZ FSV UCM.
  • Matúš, J. (2008). Vplyv externej a internej komunikácie na rozvoj podniku. Bratislava: Procom.
  • Petříková, R. (2007). Lidé v procesech řízení. Multikulturní dimenze v podnikání. Praha: Professional Publishing.
  • Střízová, V. (2005). Manažérska komunikace. Praha: Vysoká škola ekonomická v Praze.
  • Vojtovič, S. (2011). Koncepce personálního řízení a řízení lidských zdrojú. Praha: Grada Publishing.
  • Vymětal, J. (2008). Pruvodce úspešnou komunikací – Efektivní komunikace v praxi. Praha: Grada Publishing.
  • Zajkowska, M., Rychły-Lipińska, A., Sałek-Imińska, A., & Mazur-Jelonek, A. (2011). The Importance of internal communication in polish enterprises in thelight of studies carried out. Human Resources Management & Ergonomics, 5(2), 120-132.

Document Type

Publication order reference

Identifiers

YADDA identifier

bwmeta1.element.mhp-c840f8b4-8789-4b5a-ac9c-953655b83cc7
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