Full-text resources of CEJSH and other databases are now available in the new Library of Science.
Visit https://bibliotekanauki.pl

PL EN


2023 | 26 | 4 | 353-377

Article title

The Perspectives of People With Disabilities on the Characteristics and Conditions Remote Work: The Thematic and Dual Sentiment Analysis

Content

Title variants

Languages of publication

Abstracts

EN
Remote work issues for disabled people are still poorly understood. Due to the high unemployment rate among disabled people, analysis, and solutions to increase access to work are necessary. Remote workers must deal with space, time, and the blurring of boundaries between home and work life. Remote contact also weakens management-coworker relationships, reducing workplace support and professional development. The aim of the paper was to collect opinions on remote work based on interviews with 15 people with disabilities. Their opinions expressed their experience with the reality in which they function. Dual Sentiment Analysis was used with a dedicated qualitative analysis tool (QDA MINER). The respondents mainly described remote work as having good working conditions at home and being satisfied with less contact with others. Our findings suggest that organizing remote work for people with disabilities in a highly individualized way that takes into account their disabilities, job functions, and complex emotional responses can improve job satisfaction and the work environment. Remote work reduces social contact, which reduces stress and boosts job satisfaction for disabled people.

Year

Volume

26

Issue

4

Pages

353-377

Physical description

Dates

published
2023

Contributors

author
  • Institute of Psychology, University of Silesia
  • Institute of Psychology, University of Wrocław
author
  • Humanitas University in Sosnowiec
  • Humanitas University in Sosnowiec
author
  • Faculty of Management, Czestochowa University of Technology
  • Faculty of Organisation and Management, Silesian University of Technology

References

  • Act of 27 August 1997 on Vocational and Social Rehabilitation and Employment of Disabled Persons [Ustawa z dnia 27 sierpnia 1997 r. o rehabilitacji zawodowej i społecznej oraz zatrudnianiu osób niepełnosprawnych]. Journal of Laws of 1997, No. 123, item 776. Article 2, point 10.
  • Ammons, S. K., & Markham, W. T. (2004). Working at home: Experiences of skilled white-collar workers. Sociological Spectrum, 24(2), 191–238. https://doi.org/10.1080/02732170490271744
  • Bailey, D. E., & Kurland, N. B. (2002). A review of telework research: Findings, new directions, and lessons for the study of modern work. Journal of Organizational Behavior, 23(4), 383–400. https://doi.org/10.1002/job.144
  • Barrick, M. R., & Mount, M. K. (1991). The Big Five personality dimensions and job performance: A meta-analysis. Personnel Psychology, 44(1), 1–26. https://doi.org/10.1111/j.1744-6570.1991.tb00688.x
  • Baruch, Y. (2000). Teleworking: benefits and pitfalls as perceived by professionals and managers. New Technology, Work, and Employment, 15(1), 34–49. https://doi.org/10.1111/1468-005X.00063
  • Bosua, R., Kurnia, S., Gloet, M., & Mendoza, A. (2012). Telework, productivity and wellbeing: An Australian perspective. Telecommunications Journal of Australia, 63(1), 11.1–11.12.
  • Braun, V., & Clarke, V. (2021). One size fits all? What counts as quality practice in (reflexive) thematic analysis? Qualitative Research in Psychology, 18(3), 328–352. https://doi.org/10.1080/14780887.2020.1769238
  • Charalampous, M., Grant, C. A., Tramontano, C., & Michailidis, E. (2018). Systematically reviewing remote e-workers’ well-being at work: A multidimensional approach. European Journal of Work and Organizational Psychology, 28(1), 51–73. https://doi.org/10.1080/1359432x.2018.1541886
  • Cooper, C. D., & Kurland, N. B. (2002). Telecommuting, professional isolation, and employee development in public and private organizations. Journal of Organizational Behavior, 23(4), 511–532. https://doi.org/10.1002/job.145
  • Daniłowska, S., & Gawska, A. (2020, May). Raport: Praca a koronawirus. Czy osoby z niepełnosprawnościami stracą pracę? [Report: Jobs vs. coronavirus. Will people with disabilities lose their jobs?] Fundacja Aktywizacja. Retrieved August 31, 2023, from https://aktywizacja.org.pl/wp-content/uploads/2020/07/Raport-z-badania_Praca-a-koronawirus.-Czy-osoby-z-niepełnosprawnościami-stracą-pracę.pdf
  • Del Boca, D., Oggero, N., Profeta, P., & Rossi, M. (2020). Women’s and men’s work, housework and childcare, before and during COVID-19. Review of Economics of the Household, 18, 1001–1017. https://doi.org/10.1007/s11150-020-09502-1
  • Department for Work & Pensions. (2022). The employment of disabled people 2021. Retrieved August, 31, 2023, from https://www.gov.uk/government/statistics/the-employment-of-disabled-people-2021/the-employment-of-disabled-people-2021
  • Earle, H. (2003). Building a workplace of choice: Using the work environment to attract and retain top talent. Journal of Facilities Management, 2(3), 244–257. https://doi.org/10.1108/14725960410808230
  • Emerson, E., Fortune, N., Llewellyn, G., & Stancliffe, R. (2021). Loneliness, social support, social isolation and wellbeing among working age adults with and without disability: Cross-sectional study. Disability and Health Journal, 14(1), 100965. https://doi.org/10.1016/j.dhjo.2020.100965
  • Eurofound (2020). Telework and ICT-based mobile work: Flexible working in the digital age. New forms of employment series. Publications Office of the European Union.
  • European Framework Agreement on Telework (2002). Report on Teleworking. European Union. https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=LEGISSUM:c10131
  • Evans, A. M., Meyers, M. C., van De Calseyde, P. P. F. M., & Stavrova, O. (2022). Extroversion and conscientiousness predict deteriorating job outcomes during the COVID-19 transition to enforced remote work. Social Psychological and Personality Science, 13(3), 781–791. https://doi.org/10.1177/19485506211039092
  • Farré, L., Fawaz, Y., González, L. & Graves, J. (2022). Gender inequality in paid and unpaid work during COVID-19 times. The Review of Income and Wealth, 68(2), 323–347. https://doi.org/10.1111/roiw.12563
  • Felstead, A., Jewson, N., & Walters, S. (2003). Managerial control of employees working at home. British Journal of Industrial Relations, 41(2), 241–264. https://doi.org/10.1111/1467-8543.00271
  • Felstead, A., & Henseke, G. (2017). Assessing the growth of remote working and its consequences for effort, well‐being and work‐life balance. New Technology, Work and Employment, 32(3), 195–212.
  • Fonner, K. L., & Roloff, M. E. (2010). Why teleworkers are more satisfied with their jobs than are office-based workers: When less contact is beneficial. Journal of Applied Communication Research, 38(4), 336–361. https://doi.org/10.1080/00909882.2010.513998
  • Gajendran, R. S., & Harrison, D. A. (2007). The good, the bad, and the unknown about telecommuting: Meta-analysis of psychological mediators and individual consequences. Journal of Applied Psychology, 92(6), 1524–1541. https://doi.org/10.1037/0021-9010.92.6.1524
  • Gajendran, R. S., Javalagi, A., Wang, C., & Ponnapalli, A. R. (2021). Consequences of remote work use and intensity: A meta-analysis. Academy of Management Proceedings, 2021(1), Article 15255.
  • Golden, T. D., & Veiga, J. F. (2008). The impact of superior-subordinate relationships on the commitment, job satisfaction, and performance of virtual workers. The Leadership Quarterly, 19(1), 77–88. https://doi.org/10.1016/j.leaqua.2007.12.009
  • Gupta, N., Pandla, K., & Nautiyal, J. P. (2022). Role of communication in enhancing workplace happiness: A review of literature. International Journal of Research Publication and Reviews, 3(1), 1366–1370.
  • Hardill, I., & Green, A. (2003). Remote working: Altering the spatial contours of work and home in the new economy. New Technology, Work and Employment, 18(3), 212–222. https://doi.org/10.1111/1468-005X.00122
  • Holland, P. (2021). Will disabled workers be winners or losers in the post-COVID-19 labour market? Disabilities, 1(3), 161–173. https://doi.org/10.3390/disabilities1030013
  • Hoque, K., & Bacon, N. (2022). Working from home and disabled people’s employment outcomes. British Journal of Industrial Relations, 60(1), 32–56. https://onlinelibrary.wiley.com/doi/epdf/10.1111/bjir.12645
  • Hoque, K., & Kirkpatrick, I. (2003). Non-standard employment in the management and professional workforce: Training, consultation and gender implications. Work, Employment and Society, 17(4), 667–689. https://doi.org/10.1177/0950017003174004
  • Hryniewicka-Filipkowska, W. (2021). The employment of people with disabilities as office employees in the public administration in Poland. Teka Komisji Prawniczej PAN Oddział w Lublinie, 14(1), 165–178.
  • Igeltjørn, A., & Habib, L. (2020). Homebased telework as a tool for inclusion? A literature review of telework, disabilities and work-life balance. In M. Antona & C. Stephanidis (Eds.), Universal access in human-computer interaction. Applications and practice (pp. 420–436). Springer. https://doi.org/10.1007/978-3-030-49108-6_30
  • Ingusci, E., Signore, F., Cortese, C. G., Molino, M., Pasca, P., & Ciavolino, E. (2022). Development and validation of the Remote Working Benefits & Disadvantages scale. Quality & Quantity, 57(2), 1159–1183. https://doi.org/10.1007/s11135-022-01364-2
  • Jahoda, M. (1981). Work, employment, and unemployment: Values, theories, and approaches in social research. American Psychologist, 36(2), 184–191. https://doi.org/10.1037/0003-066X.36.2.184
  • Jongen E., & Verstraten, P. (2020). IZA COVID-19 Crisis Response Monitoring: Netherlands [Unpublished report]. Retrieved August 31, 2023, from https://www.iza.org/wc/files/downloads/iza__crisismonitor_countryreport_nl_202011.pdf
  • Khalifa, M., & Davison, R. (2000). Exploring the telecommuting paradox. Communications of the ACM, 43(3), 29–31.
  • Kłopotek, M. (2017). The advantages and disadvantages of remote working from the perspective of young employees. Organization and Management, 4(40), 39–49.
  • Kristof-Brown, A. L., Zimmerman, R. D., & Johnson, E. C. (2005). Consequences of individuals’ fit at work: A meta-analysis of person–job, person–organization, person–group, and person–supervisor fit. Personnel Psychology, 58, 281–342. https://doi.org/10.1111/j.1744-6570.2005.00672.x
  • Kruse, D., Park, S. R., Rodgers, Y., & Schur L. (2022). Disability and remote work during the pandemic with implications for cancer survivors. Journal of Cancer Survivorship, 16, 183–199. https://doi.org/10.1007/s11764-021-01146-z
  • Laumer, S., & Maier, C. (2021). Why do people (not) want to work from home? An individual-focused literature review on telework. Proceedings of the 2021 on Computers and People Research Conference (pp. 41–49). Association for Computing Machinery.
  • Mamtani, H., Karaliuniene, R., de Filippis, R., & Nagendrappa, S. (2022). Impact of videoconferencing applications on mental health. BJPsych International, 19(1), Article E1. https://doi.org/10.1192/bji.2021.40
  • Madsen, S. R. (2003). The effects of home-based teleworking on work-family conflict. Human Resource Development Quarterly, 14(1), 35–58. https://doi.org/10.1002/hrdq.1049
  • Morgan, R. E. (2004). Teleworking: An assessment of the benefits and challenges. European Business Review, 16(4), 344–357. https://doi.org/10.1108/09555340410699613
  • Nilles, J. M. (1994). Making telecommuting happen: A guide for telemanagers and telecommuters. Van Nostrand Reinhold.
  • Norman, H. (2020). Does paternal involvement in childcare influence mothers’ employment trajectories during the early stages of parenthood in the UK? Sociology, 54(2), 329–345. https://doi.org/10.1177/0038038519870720
  • Payne, H. J. (2005). Reconceptualizing social skills in organizations: Exploring the relationship between communication competence, job performance, and supervisory roles. Journal of Leadership & Organizational Studies, 11(2), 63–77. https://doi.org/10.1177/107179190501100207
  • Pérez Pérez, M., Martínez Sánchez, A., & Pilar de Luis Carnicer, M. (2003). The organizational implications of human resources managers’ perception of teleworking. Personnel Review, 32(6), 733–755. https://doi.org/10.1108/00483480310498693
  • Peters, P., den Dulk, L., & de Ruijter, J. (2010). May I work from home? Views of the employment relationship reflected in line managers’ telework attitudes in six financial-sector organizations. Equality, Diversity and Inclusion: An International Journal, 29(5), 517–531. https://doi.org/10.1108/02610151011052799
  • Petts, R. J., Carlson, D. L., & Pepin, J. R. (2021). A gendered pandemic: Childcare, homeschooling, and parents’ employment during COVID-19. Gender, Work and Organization, 28(Suppl 2), 515–534. https://doi.org/10.1111/gwao.12614
  • Ray, T. K., & Pana-Cryan, R. (2021). Work flexibility and work-related well-being. International Journal of Environmental Research and Public Health, 18(6), Article 3254. https://doi.org/10.3390/ijerph18063254
  • Regulation of the Minister of Economy, Labor and Social Policy of 15 July 2003 on determining disability and degree of disability [Rozporządzenie Ministra Gospodarki, Pracy i Polityki Społecznej z dnia 15 lipca 2003 r. w sprawie orzekania o niepełnosprawności i stopniu niepełnosprawności]. Journal of Laws of 2003, No. 139, item 1328.
  • Rivera, F., Garcia-Moya, I., Moreno, C., & Ramos, P. (2012). Developmental contexts and sense of coherence in adolescence: A systematic review. Journal of Health Psychology, 18(6), 800–812. https://doi.org/10.1177/1359105312455077
  • Rudolph, C. W., Allan, B., Clark, M., Hertel, G., Hirschi, A., Kunze, F., Shockley, K., Shoss, M., Sonnentag, S., & Zacher, H. (2021). Pandemics: Implications for research and practice in industrial and organizational psychology. Industrial and Organizational Psychology: Perspectives on Science and Practice, 14(1–2), 1–35. https://doi.org/10.1017/iop.2020.48
  • Ryff, C. D., & Singer, B. (2001). Emotion, social relationships, and health. Oxford University Press.
  • Sparrowe, R. T., Liden, R. C., Wayne, S. J., & Kraimer, M. L. (2001). Social networks and the performance of individuals and groups. Academy of Management Journal, 44(2), 316–325.
  • Statistics Netherlands (2018). Home working more popular mainly among women. Retrieved August 31, 2023, from https://www.cbs.nl/en-gb/news/2018/12/home-working-more-popular-mainly-among-women
  • Strauss, A., & Corbin, J. (1998). Basics of qualitative research: Techniques and procedures for developing grounded theory (2nd ed.). Sage Publications.
  • Sullivan, C., & Lewis, S. (2001). Home-based telework, gender and the synchronization of work and family: Perspectives of teleworkers and their co-residents. Gender, Work and Organization, 8(2), 123–145. https://doi.org/10.1111/1468-0432.00125
  • Sullivan, C., & Smithson, J. (2007). Perspectives of homeworkers and their partners on working flexibility and gender equity. The International Journal of Human Resource Management, 18(3), 448–461. https://doi.org/10.1080/09585190601167797
  • Tenailleau, Q. M., Tannier, C., Vuidel, G., Tissandier, P., & Bernard, N. (2021). Assessing the impact of telework enhancing policies for reducing car emissions: Exploring calculation methods for data-missing urban areas – Example of a medium-sized European city (Besançon, France). Urban Climate, 38, Article 100876. https://doi.org/10.1016/j.uclim.2021.100876
  • Timmers, M., van Puyenbroeck, J., & Emmery, K. (2020). Thuiswerken ‘nieuwe stijl’: Hoe verandert de coronatijd onze kijk op thuiswerk? [Home working “new style”: How is corona time changing our view of home working?] Kenniscentrum Gezinswetenschappen (Odisee). Retrieved August 31, 2023, from https://kuleuven.limo.libis.be/discovery/fulldisplay?docid=lirias3058505&context=SearchWebhook&vid=32KUL_KUL:Lirias&search_scope=lirias_profile&tab=LIRIAS&adaptor=SearchWebhook&lang=en
  • Tremblay, D. G., & Genin, E. (2007). The demand for telework of IT self-employed workers. The Journal of E-working, 1(2), 98–115.
  • Tremblay, D. G., & Thomsin, L. (2012). Telework and mobile working: Analysis of its benefits and drawbacks. International Journal of Work Innovation, 1(1), 100–113. https://doi.org/10.1504/IJWI.2012.047995
  • Tursunbayeva, A., Di Lauro, S., & Antonelli, G. (2022). Remote work at the time of COVID-19 pandemic and beyond: A scoping review. In S. R. Mondal, F. Di Virgilio, & S. Das (Eds.), HR Analytics and Digital HR Practices (pp. 127–169). Palgrave Macmillan.
  • U.S. Bureau of Labor Statistics. (2020). Persons with a disability: Barriers to employment and other labor-related issues, news release. Retrieved August 31, 2023, from https://www.bls.gov/news.release/archives/dissup_05012020.htm
  • van de Koevering, J. (2017). The preferred characteristics of coworking spaces the relation between user characteristics and preferred coworking space characteristics: An attribute based stated choice experiment. [Master’s thesis, Eindhoven University of Technology]. https://research.tue.nl/en/studentTheses/the-preferred-characteristics-of-coworking-spaces
  • van Staveren, I. (2010). Post-Keynesianism meets feminist economics. Cambridge Journal of Economics, 34(6), 1123–1144.
  • Varekamp, I., & van Dijk, F. J. H. (2010). Workplace problems and solutions for employees with chronic diseases. Occupational Medicine, 60(4), 287–293. https://doi.org/10.1093/occmed/kqq078
  • Vartiainen, M. (2021). Telework and remote work. Oxford Research Encyclopedias: Psychology. https://doi.org/10.1093/acrefore/9780190236557.013.850
  • Vos, P., & van der Voordt, D. (2001). Tomorrow’s offices through today’s eyes: Effects of innovation in the working environment. Journal of Corporate Real Estate, 4(1), 48–65. https://doi.org/10.1108/14630010210811778
  • Wheatley, D. (2012). Good to be home? Time-use and satisfaction levels among homebased teleworkers. New Technology, Work and Employment, 27(3), 224–241. https://doi.org/10.1111/j.1468-005X.2012.00289.x
  • Wheatley, D., Hardill, I., & Green, A. (2008). Mobile work and challenges for public policy. In D. Hislop (Ed.), Mobility and technology in the workplace (pp. 227–239). Routledge.
  • Wilson, M., & Greenhill, A. (2004). Gender and teleworking identities in the risk society: A research agenda. New Technology, Work and Employment, 19(3), 207–221. https://doi.org/10.1111/j.1468-005X.2004.00138.x
  • Wohlers, C., Hartner-Tiefenthaler, M., & Hertel, G. (2019). The relation between activity-based work environments and office workers’ job attitudes and vitality. Environment and Behavior, 51(2), 167–198. https://doi.org/10.1177/0013916517738078
  • Yerkes, M. A., André, S. C., Besamusca, J. W., Kruyen, P. M., Remery, C. L., van der Zwan, R., … & Geurts, S. A. (2020). ‘Intelligent’ lockdown, intelligent effects? Results from a survey on gender (in) equality in paid work, the division of childcare and household work, and quality of life among parents in the Netherlands during the Covid-19 lockdown. PloS One, 15(11), Article e0242249. https://doi.org/10.1371/journal.pone.0242249
  • Xia, R., Xu, F., Zong, C., Li, Q., Qi, Y., & Li, T. (2015). Dual sentiment analysis: Considering two sides of one review. IEEE Transactions on Knowledge and Data Engineering, 27(8). https://doi.org/10.1109/TKDE.2015.2407371

Document Type

Publication order reference

Identifiers

Biblioteka Nauki
31343468

YADDA identifier

bwmeta1.element.ojs-doi-10_18290_rpsych2023_0018
JavaScript is turned off in your web browser. Turn it on to take full advantage of this site, then refresh the page.