The Business Service Sector in India, Ireland and Poland. A Comparative Analysis

• Authors: Arkadiusz Mroczek

Title variants

Sektor usług dla biznesu w Indiach, Irlandii i Polsce. Analiza porównawcza

• Languages of publication: EN

Abstracts

EN

The fast growth of the service sector is one of the characteristic features of the contemporary economy. Amongst other CEE countries, Poland is one of the emerging locations for this sector. The aim of the paper is to examine and compare the business service sector in India, Ireland and Poland. Both India and Ireland are exceptional locations for this industry, so comparing the state and operating conditions in Poland with those countries can be insightful. A literature study is used to determine the motives of companies undertaking offshore investments, upon which a selection of location factors is made. In the empirical part, those factors are analyzed in a descriptive way. This allows us to draw conclusions concerning this sector in Poland. This country, to some extent, possesses selected positive features of both India and Ireland, which explains the current growth of the sector.

PL

Szybki rozwój branży usług dla biznesu jest jedną z cech charakterystycznych współczesnej gospodarki. Razem z pozostałymi państwami Europy Środkowej i Wschodniej, Polska jest jednym z zyskujących na znaczeniu miejsc lokalizacji firm z tego sektora. Celem artykułu jest zbadanie i porównanie branży usług dla biznesu w Indiach, Irlandii i Polsce. Zarówno Indie, jak i Irlandia, są wyróżniającymi się miejscami dla lokalizacji usług tego typu. Dlatego też porównanie stanu i warunków funkcjonowania sektora w tych krajach i w Polsce wydaje się być ciekawe. W pracy przeprowadzono badania literaturowe w celu wskazania motywów podejmowania zagranicznych inwestycji usługowych przez firmy i wyboru czynników mających znaczenie dla lokalizacji centrów usługowych. W części empirycznej czynniki te zostały poddane analizie metodą deskryptywną w odniesieniu do badanych krajów. Pozwoliło to na wyciągnięcie wniosków dotyczących Polski. Do pewnego stopnia, Polska posiada niektóre pozytywne cechy zarówno Indii, jak i Irlandii. Tłumaczy to duży współcześnie napływ inwestycji z branży usługowej do Polski.

Keywords

EN

Business Process Outsourcing; Business Service Sector; BPO; SSC; location choice

PL

Sektor usług dla biznesu; usługi dla biznesu; BPO; SSC; wybór lokalizacji inwestycji; Sektor usług dla biznesu; usługi dla biznesu; BPO; SSC; wybór lokalizacji inwestycji

• Publisher: Uniwersytet Łódzki. Wydawnictwo Uniwersytetu Łódzkiego
• Journal: Comparative Economic Research. Central and Eastern Europe
• Year: 2019
• Volume: 22
• Issue: 2
• Pages: 159-172

Dates

published

2019-07-18

Contributors

author

Arkadiusz Mroczek

• Krakow University of Economics, Faculty of Economics and International Relations, Department of International Economic Relations, Krakow, Poland

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Identifiers

DOI

10.2478/cer-2019-0018