Najčastejšie problémy v komunikácii s agresívnym pacientom počas výjazdu ZZS

• Authors: Ivica Gulášová , Nadežda Justhová

Title variants

EN

The most often communication problems with aggressive patients during the trip EMS

Abstracts

EN

The authors in the contribution give the most common communication problems with aggressive patients during exit EMS. Aggression is a behavior that shows the efforts toward certain objects or hostility and viciousness with a strong intent to harm. The main symptoms include aggressive behavior, verbal expressions, physical assault, damage to things, self-mutilation, nonverbal expressions. The escalation of aggression and violence in society has gradually spilled over into clinics, hospitals, ambulances, the relationship between health professionals and patients. Rescuers intervene often in exposed conditions in the intervention happens that aggression present witnesses an incident, or the family or the patient himself is directed against them. In the field, the ambulance EMS encounter most often in with aggressive patients, second only to drugs and about 10% confrontation with aggression is the underlying disease. Strategies for coping with aggressive patients begin appropriate verbal intervention. This is governed by certain rules, including, but also control our non-verbal expressions and the surrounding environment. When treating aggressive patient, it is essential that we respect his individuality in a hospital is required multidisciplinary collaboration with other medical fields, and subsequently the patient to ensure comprehensiveness and continuity of nursing care. It is one of the professional skills not only rescue worker, but also other health professionals know how to deal with non-standard situations and handle it best.

Keywords

EN

Rescuers; communication; aggression; patient problem

• Publisher: Instytut Studiów Międzynarodowych i Edukacji Humanum
• Journal: Społeczeństwo i Edukacja. Międzynarodowe Studia Humanistyczne
• Year: 2016
• Issue: 3(22)
• Pages: 89-93

Dates

published

2016

Contributors

author

Ivica Gulášová

• Vysoká škola zdravotníctva a sociálnej práce sv. Alžbety, n. o. Bratislava

author

Nadežda Justhová

• Vysoká škola zdravotníctva a sociálnej práce sv. Alžbety, n. o. Bratislava

Identifiers

Biblioteka Nauki

2157833