Cultivating Employee Engagement in Organizations: Development of a Conceptual Framework

• Authors: Susan Zeidan , Noura Itani

Abstracts

EN

Purpose: Despite the popularity of employee engagement in the past decade, organizations across the globe struggle with disengaged employees at work. The purpose of this paper is to critically reflect on issues relating to employee engagement and to develop a conceptual framework that explains the linkages between organizational climate, procedural justice, distributive justice, perceived organizational support, and employee engagement with the aim of fostering higher levels of employee engagement in organizations. Methodology: The paper provides a systematic review of the literature on employee engagement and reviews from peer-reviewed journals written in English on the topic and published in 1985–2019. Findings: Research in this field shows that engaged employees are perceived as employees who work harder, are willing to go the extra mile, and are more passionate about the work they do and the quality they present to produce better results that drive business growth. Today, more than ever, organizations understand the importance of their employees and view them as the most important asset to their businesses. Hence, keeping employees committed and engaged has become one of the key focuses for organizations. Originality: Previous studies have not considered a holistic model of employee engagement from the angles addressed in this paper nor has such a model been tested on a global or regional scale. This study contributes to the literature on employee engagement by proposing a conceptual framework through which organizations can have important insights into how to engage their employees. The conceptual framework of this study will be crucial for organizations attempting to improve their employee engagement

Keywords

EN

Keywords: employee engagement; organizational climate; distributive justice; procedural justice; perceptions of organizational support

• Publisher: Akademia Leona Koźmińskiego
• Journal: Central European Management Journal
• Year: 2020
• Volume: 28(1)
• Pages: 99-118

Dates

published

2020

Contributors

author

Susan Zeidan

author

Noura Itani

Identifiers

Biblioteka Nauki

1810550