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EN
The aims of this study are to examine the correlation between the commitment to supervisors and Organizational Citizenship Behaviour (OCB) by using two different commitment conceptions and to determine whether this relationship is moderated by personal internal attachment dimensions. The theoretical framework was provided by the concept of Affective Commitment (AC), derived from Meyer and Allen’s Three-Component Model (TCM), the target-free approach of Klein et al. (2014), and attachment personality theory. The study used the Affective Commitment to Supervisors (ACS) scale and Klein’s Unidimensional and Target-free (KUT) scale. The predictive value of supervisory commitment was confirmed by both methods. However, depending on the scale, the results revealed different links between commitment, OCB, and attachment personal dimensions as moderating factors. The ACS scale interacted with the dimension of attachment anxiety: In the case of a low or moderate supervisory commitment, anxiety decreased engagement in OCB. By contrast, the moderating model indicated that there was no such interaction when using the KUT scale.
EN
There is a gap in understanding how psychological contracts mediate and organizational cynicism moderates the relationship between emotional intelligence and organizational citizenship behaviour. This study aimed to investigate the mediating role of psychological contracts and the moderating role of organizational cynicism in the association between emotional intelligence and organizational citizenship behaviours among Ethiopian civil servants. The study included 322 (58% male) permanent government workers from three reform towns in southern Ethiopia. The findings revealed a significant relationship between emotional intelligence and organizational citizenship behaviours, psychological contracts, and organizational cynicism. The analysis using structural equation modelling indicated that the relationship between emotional intelligence and organizational citizenship behaviours was partially mediated by psychological contracts among civil servants. Additionally, organizational cynicism was found to have a significant moderating role in the association between emotional intelligence and organizational citizenship behaviours. As a practical implication, this study offers concrete recommendations for organizations intended to improve employee behaviours. It also contributes to the broader understanding of psychological contracts, emotional intelligence, and organizational cynicism in civil servants.
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