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Critical success factors for offshoring of enterprise resource planning (ERP) implementations

100%
Chauhan R., Dwivedi R., Sherry A.
Business Systems Research Journal
|
2012
|
vol. 3
|
issue 1
4-13
EN
Background: In recent years, offshoring enterprise resource planning (ERP) implementation has been an emerging trend in the field of offshoring information technology (IT). However, both ERP implementations and IT offshoring are fraught with risks, and when both ERP implementation and IT offshoring happen together, the risks become even more pronounced. Therefore, it is important to understand and identify the issues of ERP implementation in an offshoring situation. Objectives: The purpose of this paper is to highlight the key factors that enable successful offshoring ERP implementation from the client and the vendor perspective. Methods/Approach: The paper uses literature as a basis for identifying a critical success factor, data collected through semi-structured interviews with ERP managers at various levels of the subject organizations, and eventually their analysis. Results: The findings of the paper reveal that various factors are critical while implementing offshoring ERP. They include: offshoring partnership, project management, project team composition, people issues, communications and compliance of the onsite team composition. It is also noticed that ten factors are grouped into three categories: the client side, the vendor side, and both. Conclusions: Organizations are currently undertaking or considering the offshoring ERP implementation particularly from India. This paper will enable them to understand the possible challenges and areas of offshoring the ERP implementation program. The value and originality of the paper comes from the fact that up to now, ERP implementation in offshoring has not been comprehensively explored. This research provides a complete understanding of the critical success factors from the client, the vendor or both the client and the vendor perspective. It also enables researchers to analyse ili rethink ili review offshoring in different service areas.
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Smart Work – Production Tasks Management System

75%
Chojnacki K., Walaszczyk E., Markowska A., Hernes M., Fojcik M.
Informatyka Ekonomiczna
|
2021
|
issue 4
1-9
PL
Intensywny rozwój ERP spowodowany jest ogromną konkurencją na rynku produkcyjnym, a co za tym idzie – koniecznością optymalizacji kosztów, wydajności i czasu produkcji. Jednak problem integracji procesów biznesowych jest nadal otwarty. Jedną z głównych trudności jest monitorowanie realizacji produkcji. W wielu systemach ERP problem ten jest uwzględniany w bardzo małym stopniu. Dane z różnych podsystemów nie są w pełni zintegrowane, dlatego podejmowanie decyzji jest bardzo trudne. Głównym celem badań opisanych w artykule jest opracowanie prototypu modułu do rozliczania zadań produkcyjnych w zintegrowanym systemie klasy ERP. Przeanalizowano problem związany z modułem rozliczania zadań pracowników produkcyjnych oraz prezentacją online wydajności pracowników i stanu maszyn.
EN
The intensive development of Enterprise Resource Planning (ERP) is caused by huge competition on the production market and thus the need to optimize costs, efficiency and production time. However, the integration problem is still unresolved. One of the main problems is related to monitoring the realisation of production. In many ERP systems, this issue is very weakly performed. Data from different sub-systems are not fully integrated, therefore the process of decision-making is very difficult. The main purpose of the research described in this paper was to develop a prototype of a module for the settlement of production tasks in an integrated ERP-class system. The problems related to the module of the settlement of tasks of production workers, and online presentation of employee performance and machine condition was analysed.
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