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Partnerstwo świadczące usługi społeczne w świetle doświadczeń logistyki społecznej

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Frączkiewicz-Wronka A., Szołtysek J.
Studia Ekonomiczne
|
2013
|
vol. 168
281-292
EN
The efficient delivery of social services is important not only for the functioning of the community, but also for the improvement of practice to provide these services. Striving for perfection can have its source in many areas of functioning, including the sphere of business. Hence the search for opportunities for improvement at the source of logistics, in particular social logistics. Managing supply chains underpinning modern logistics, provides a much more sophisticated ways to improve flow of elements, except that for the purposes described in this article the range of adjustment tools and/or strategies to meet the needs of delivery of social services needs to be considered. Identification and analysis of the value chain is a way to search for sources of both efficiency and inefficiency of an organization and serves as an opportunity to explore how it should be managed. Bearing in mind that "network organization" is a form similar to the functioning of the individual organizations, we can use the value chain in order to examine the management of the network, which in fact are public and social partnerships. These organizations providing social services have introduced innovations in management that are supposed to unite organizations providing social services in a single chain. Such a connection can be the starting point in the application of the logistic approach both in the organization of social service delivery, as well as to evaluate the effectiveness of providing services to beneficiaries. An attempt to adapt logistics experience in this area opens up a new field of research and gives an opportunity to change how to configure resources for social service delivery.
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