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1

Whose Quality, Whose Flexibility?

100%
Hyman R.
Zarządzanie Zasobami Ludzkimi
|
2004
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vol. 4
|
issue 1s(32)
37-48
EN
(The abstracted paper is also published in English: Ibid. 2004, Nr 1s(33), pp.37-48). Quality and flexibility are the two most potent mantras of the European Employment Strategy (EES). Each incorporates an attempt to square a circle: quality is bracketed with productivity, flexibility with security. The EES is a political compromise, and as such is an attempt to achieve the unity of opposites. From the Delors White Paper though Essen, Amsterdam, Luxembourg and all subsequent elaborations, the underlying message seems to have been that the prescriptions of Keynesianism and monetarism, of social regulation and of deregulation, can somehow be harmonized through a technocratic fix that transcends hard political choices.
2
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THE QUALITY OF DIGITAL LIBRARIES - THE ASPECTS AND CRITERIA OF EVALUATION (Jakosc bibliotek cyfrowych. Kwestie aspektów i kryteriów oceny)

100%
Glowacka E.
e-mentor
|
2011
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issue 2 (39)
54-58
EN
Digital libraries are nowadays dynamically developing repositories of valuable electronic resources (digitized or born digital). It's important to create the standards of their evaluation. The article presents chosen aspects, criteria and indicators of such evaluation.
3

INCREASING QUALITY THROUGH IMPLEMENTING THE QUICK RESPONSE METHOD TO ACHIEVE COMPETITIVENESS OF THE COMPANY

100%
Branska L., Pecinova Z.
Contemporary Economics
|
2008
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issue 4(8)
81-88
EN
Representatives of the European Union as well as particular countries realize that quality has become a decisive factor of competitiveness. Therefore, they intensively support the care for quality at the micro-economic level. It is provided through corporate quality management systems. It is a tool allowing companies to grow constantly through suitable application of modern methods applicable in the corporate management. One of the methods contributing to increasing the quality provided as well as to efficiency of actual processes is the Quick Response method. It is an approach enabling to increase the speed of response to the customers' demands, with reasonable costs spent. Implementation of this method should contribute to fulfilling the basic principles of the quality management and higher competitiveness of the company
4
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A QUALITY OF TEACHING IN HIGHER EDUCATION - DEVELOPMENT PERSPECTIVES IN EUROPEAN UNION (Jakosc ksztalcenia w szkole wyzszej - perspektywy rozwoju w Unii Europejskiej)

80%
Czerwinska E.
Colloquium Wydziału Nauk Humanistycznych i Społecznych AMW
|
2010
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issue 2
95-104
EN
Changes of surrounding environment related to Polish participation in European Union, as well as quick development of information technologies oblige academics to create didactical offers of their universities and colleges conforming with European standards and requirements of modern world is a crucial element of European Union policy. Aspiration to develop educational system, which assures students with equal chances to construct their futures, is one of priorities of modern academies, universities and colleges, and is supported by European Commission by creation of European Higher Education Area known as Bologna process. The paper gives an answer to the question: how should the process look like?
5
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Czynniki wpływające na bezpieczeństwo zatrudnienia z perspektywy kobiet

80%
Zieliński G., Szymańska-Brałkowska M.
Zarządzanie i Finanse
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2012
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vol. 4
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issue 1
69-80
EN
The paper presents the main factors that have an effect on employment safety for women. Interviewed women from Pomorskie Voivodeship indicate job stability as one of the most important factors that is understood as a stability of work-place and company’s stability on the market. The results presented in the paper show that job qualifications give female employees the highest satisfaction, while the lowest score among women has internal communication in the company.
6
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Czynniki generujące zmiany w podnoszeniu konkurencyjności przedsiębiorstw

80%
Zieliński G., Łopatowska J.
Zarządzanie i Finanse
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2012
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vol. 4
|
issue 1
471-481
EN
The main aspect of this paper is to present basic groups of the change generating criteria in companies competitive raising. Authors used three main groups of the objects creating this change generating criteria, which are: suppliers, companies and their processes, as well as, customers.
7
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Standardy akredytacyjne w obszarze praw pacjenta jako niefinansowy generator kreujący zaufanie do usług zdrowotnych

80%
Zieliński G.
Zarządzanie i Finanse
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2012
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vol. 4
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issue 2
405-418
EN
In this paper author presents main aspects of the health care services accreditation in Poland. There were described patient rights area, as well as, elementary standards characterization. Author presents also research of the patients point o view connected with this type of standards in health care services quality context.
8
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Zintegrowane systemy zarzadzania. Zalety i wady oraz trudnosci i porady podczas wdrazania

80%
Wysokinska-Senkus A., Wyrebek H.
Journal of Agribusiness and Rural Development
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2011
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issue 3(21)
127-133
EN
Nowadays, organisations are constantly looking for methods to improve their efficiency and to guarantee them a competitive advantage, sustainable profitable growth and ability to survive in a turbulent environment. An increasing popularity of implementation of certified management systems has been noticed. The most often integrated management system are eg. ISO 9001, ISO 14001, ISO 18001. The paper presents the conditions for the implementation of an integrated management system (IMS), the characteristics of the most integrated management systems, the advantages and disadvantages of integration and the difficulties in the implementation of IMS and recommendations regarding the effectiveness of the integration of IMS.
9
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THE SYSTEM OF DIDACTIC EVALUATION AT AN ECONOMIC UNIVERSITY - THE EXPERIENCES OF CRACOW UNIVERSITY OF ECONOMICS (System oceny dydaktyki na uczelni ekonomicznej - z doswiadczen Uniwersytetu Ekonomicznego w Krakowie)

80%
Wiktor J. W.
e-mentor
|
2010
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issue 4(36)
4-10
EN
The article provides an insight into the issues of education quality system at Cracow University of Economics in the perspective of an university's functions and the role of didactics in its functioning. The author describes some positive experience with the usage of information and communication technologies in education quality system. The article focuses on the methodology and organization of this system.
10

Wpływ zarządzania jakością na proces doskonalenia organizacji

80%
Łukasiński W.
Zeszyty Naukowe Uniwersytetu Ekonomicznego w Krakowie
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2012
|
issue 881
93-106
EN
In the era of the market economy, quality has become one of the basic factors accounting for enterprise’s competitiveness. The turbulent environment has created the need for enterprises to adapt and restructure, both of which are crucial steps to improve systematically and adjust to upcoming changes. The paper looks at the issue of how quality management can improve an enterprise. The author shows that pro-quality measures create opportunities to optimise the management systems in place.
11
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Jakość usług i dobre praktykiw administracji publicznej

80%
Broniewska G.
Zarządzanie i Finanse
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2012
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vol. 1
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issue 3
451-461
EN
The aim of implementing Total Quality Management to the public administration is to support the institutions of this sector so that quality of services provided to the customers – the citizens – were constantly improved. In this respect, taking ad-vantage of best practices applied in other offices may be helpful, even those of ISO standards. They became more and more essential as a form of work improvement of local and central government administration. These ISO standards unfortunately are not the medicine for office management improvement, but their formal character can facilitate some solutions. Introducing ISO norms in the office can be a proper start for wider models usage based on Total Quality Management. The CAF model (Common Assessment Framework) based on model of superiority EFQM (European Foundation for Quality Management) and adjusted to specific features of public administration seems to be a good tool in improving the quality and in collecting of good practices. The regional development programs of public administration are being more and more widely implemented too. Applying each of methods leads to the constant improvement of the service quality in public administration. But it can be possible if the administrative offices may be regarded as organizations that provide services to the external and internal clients.
12
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Ekonomiczno - marketingowe korzyści wdrożenia systemu zarządzania jakością w przedsiębiorstwie przemysłu alkoholowego

80%
Lemanowicz M.
Zarządzanie i Finanse
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2012
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vol. 1
|
issue 1
505-513
EN
Quality Management provides a solid foundation of the enterprise. Quality policy is present at every stage of production, supply chain and sales. This is a guarantee of safety and high quality offered product. ISO 9001 is implemented by many companies to improve their image and competitive position. A study conducted in the company showed the benefits of the implementation of the Quality Management System in the field of economic, organizational and marketing.
13

ON THE QUALITY OF TEACHER'S TRAINING - OUT OF DATE COMMENTS (O jakosci ksztalcenia nauczycieli - uwagi niemodne)

80%
Lewowicki T.
Ruch Pedagogiczny
|
2010
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vol. 81
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issue 5-6
5-23
EN
Teacher's training is an important social issue. That is why various modifications of this training are introduced. However, the weaknesses of the teacher's education are: relatively limited and not specific education program, a small number of pedagogical and psychological lessons and superficial practical preparation. A sensitive problem is the preparation and perfecting of the academic staff that deals with teacher's training. The quality of this training depends on greater concern for these matters.
14
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Czynniki pozacenowe wpływające na konkurencyjność łańcucha wartości usług turystycznych

80%
Zieliński G., Zawadzka L.
Zarządzanie i Finanse
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2012
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vol. 4
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issue 2
393-404
EN
The main aspect of this paper is to present main aspects of the non price criteria which are connected with tourist services competitiveness. There were presented main groups of the elements which are creating tourist services as well as elementary elements in each of these groups. Authors present also research of customer point of view in tourist services value chain context connected with the main groups of the tourist service elements.
15
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System zarządzania jakością elementem procesu modernizacyjnego przedsiębiorstwa

80%
Olkiewicz M.
Zarządzanie i Finanse
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2012
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vol. 1
|
issue 3
463-473
EN
Quality management system is one of the basic instruments to introduce developing changes into enterprises. Implementation of the system helps to reach many benefits that lead to the enterprise improvement by: the offered quality, way of acting, market place, and competitiveness. It is worth to notice that obtaining the quality management systems is now the demand of proper organization work.
16

Przegląd i analiza znaczenia nagród jakości

80%
Jonas A.
Zeszyty Naukowe Uniwersytetu Ekonomicznego w Krakowie
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2012
|
issue 890
89-104
EN
A commitment to producing quality products and services is a prerequisite to a company’s developing a strong position and competitive advantage. Premium quality is all the more important when a company enters international markets. ISO certification, which is earned without a great deal of difficulty, is the most common confirmation of high quality. Companies which represent superior quality standards may apply for the distinctions and prizes awarded by the European Foundation for Quality Management (EFQM), the most prestigious one being the European Quality Award. EFQM’s recognition leads to a number of benefits, including increased customer satisfaction, increased sales volume and profitability, an improved corporate image, greater confidence in company operations and cost reductions. EFQM’s distinctions and awards are also effective tools for promoting companies and creating a positive image. Also, the application process itself is beneficial for the company, as it becomes acquainted with quality management and TQM policy implementation procedures, enabling the company to evaluate the actual status of its quality management systems. The paper describes the major policies adopted by the European Quality Award and its Polish counterpart and evaluates the progress made by Polish companies in their efforts to meet award winning requirements.
17

Skutki nieracjonalnej obsługi logistycznej procesów gospodarczych na przykładzie przedsiębiorstwa produkcyjno-handlowego

70%
Lewandowski G.
Roczniki Naukowe Wyższej Szkoły Bankowej w Toruniu
|
2011
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issue 10
243-252
EN
Over the last several years there has seen a dynamic development of methods and techniques of logistics management in enterprises. For the efficient functioning of all trade and manufacturing companies, regardless the core of its production and the scale of its activities, it is necessary to acquire resources. Mismanagement of resources translates directly into company performance. High quality of the finished products guarantees the success of the company. Customer satisfaction plays an important role. An appropriate use of its infrastructure and support programs, can contribute to the increased effectiveness of the company.
18
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CHOSEN CORRELATIVES OF THE QUALITY OF FATHERHOOD IN THE SOCIETY OF UNITED EUROPE (Wybrane korelaty jakosci ojcostwa w spoleczenstwie Zjednoczonej Europy)

70%
Piestrzynski W.
Colloquium Wydziału Nauk Humanistycznych i Społecznych AMW
|
2010
|
issue 2
129-140
EN
The author of the article has decided to pay close attention to lot of children, who were not awarded by lot to exist in environment/community created and formed by a good father. Contemporary fatherhood was described in the article. Attempts were made to present quality of fatherhood and lot of a child were presented. The results of contemporary research as well as of those done about 30 years ago have been cited. It seems that present and prospective fathers are aimed with this article most of all.
19
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Hotelarstwo Spa i Wellness jako rozwojowy produkt przemysłu czasu wolnego – wybrane aspekty

70%
Kaleta A.
Zarządzanie i Finanse
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2012
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vol. 1
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issue 2
361-371
EN
This article analyses Spa and Wellness hotels as a developmental product of the leisure industry. The idea of Spa and Wellness in the aspect of a new approach to the products of leisure industry has been demonstrated and trends in Spa and Wellness tourism have been highlighted. The difference between the concept of Spa and Wellness as well as the polysemous character of the Spa concept have been emphasised. The directions of the development of Spa and Wellness hotel facilities have been characterised more deeply. The services of selected Spa and Wellness hotels in Poland have been evaluated from the perspective of the recognised needs of consumers and attention has been paid to the qualitative aspect of the assessment of the examined facilities.
20
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CUSTOMER LOYALTY TO INSURANCE COMPANIES

70%
Witkowska J.
Olsztyn Economic Journal
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2010
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vol. 5
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issue 2
316-325
EN
Loyalty of customers in the insurance services market is determined by numerous factors. The factors with the highest share in building loyalty attitudes include the offer conditions, credibility and confidence in the insurance company and premium amount. The location of the insurance agency, on the other hand, has the lowest influence on the loyalty of the customer to the insurer.
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