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Możliwości wykorzystania narzędzi IT w systemach zarządzania jakością z uwzględnieniem specyfiki sektora MŚP

100%
Czarnacki A., Grudowski P.
Zarządzanie i Finanse
|
2012
|
vol. 1
|
issue 1
429-436
EN
The main objective of the paper is the description of the conditions and effects resulting from computer aided formalised management systems based on the criterion of the quality emphasizing the needs of the sector SMEs. Areas of a quality management system which most often can be IT supported in this sector were characterised, as well as resulting benefits were indicated. Apart from that resulting benefits of the modular structure of IT systems and integration of different modules or systems were recommended.
2

From Quality Management to Knowledge Management

100%
Chodynski A.
Ekonomika i Organizacja Przedsiębiorstwa
|
2006
|
issue 5(676)
3-7
EN
The article deals with the influence of TQM on the implementation of knowledge management principles in enterprises. The relationships between TQM, knowledge management and innovativeness are defined. Positions of TQM and knowledge management in development strategies of enterprises are discussed.
3

What Deming and Le Chatelier have in Common on the Logic of Continuous Developmenmt

100%
Broniewska G.
Ekonomika i Organizacja Przedsiębiorstwa
|
2007
|
issue 7(690)
3-8
EN
In modern academic literature on quality management the main place is occupied by the PDCA rule (plan-do-check-act) usually presented as Deming's Circle which mirrors Henri Le Chatelier's cycle of organized activity. The cycle describes a proper succession of actions to be efficient and has given grounds to a diagnostic method in management.
4

Teoria zarzadzania wartoscia w ujeciu praktyki zarzadzania jakoscia

100%
Szczepanska K.
Contemporary Economics
|
2010
|
issue 1(13)
163-173
EN
The article discusses the practical aspects of using the theory of value management in quality management. Presents the essence of value based management (VBM) as a background of reflection on its links with quality management. Coherence of the concept in practice, been reviewed in the author's own studies. The discovery of absence of sufficient procedural structure of the metrics of an economic - financial, to measure the value of the quality management system, points to a gap between the theoretical and practical considerations in managing the value of the company quality management system.
5
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ADVANTAGES AND DISADVANTAGES OF MANAGEMENT SYSTEM NORMALIZATION

80%
Ejdys J.
Zarządzanie Zasobami Ludzkimi
|
2010
|
issue 3-4(74-75)
67-80
PL
Popularyzacja normalizacji w zarządzaniu spowodowała zainteresowanie organizacji systemami zarządzania jakością (ISO 9001), zarządzania środowiskowego (ISO 14001) ora zarządzania bhp (PN-N 18001). Praktyka stosowania systemów wskazuje na wiele problemów, z jakimi borykają się organizacje. Już sam Juran [1974] wyrażał swoje obawy, że zorientowane na certyfikację przedsiębiorstwa będą za bardzo koncentrowały swoją uwagę na zdobyciu formalnego potwierdzenia funkcjonowania systemu zarządzania jakością, zamiast doskonalić swoje procesy. W pracy zaprezentowano wyniki badań własnych opartych na studiach przypadków (casy studies) w pięciu przedsiębiorstwach posiadających zintegrowany system zarządzania jakością, zarządzania środowiskowego i zarządzania bhp. Celem badań było zidentyfikowanie mocnych i słabych stron znormalizowanego podejścia do zarządzania. Na podstawie uzyskanych wyników zaproponowano kierunki doskonalenia znormalizowanych systemów zarządzania.
EN
This paper presents the results of the research conducted by the authoress on the basis of case studies in five companies with their own integrated systems of quality management, environmental management, and occupational health and safety management. The purpose of the research was to identify strong and weak points of the normalized approach to management. Directions for improving the normalized management systems are suggested on the basis of the received results.
6

Problem zasobów ludzkich w systemowym zarzadzaniu jakoscia

80%
Jedynak P.
Zarządzanie Zasobami Ludzkimi
|
2011
|
issue 5(82)
19-28
EN
This text undertakes a discussion on how the requirements of standardized quality management systems (SQMS) determine the range and the manner of human resource management in organizations. Attention is paid to two basic matters. All requirements relating to human resource management in SQMS concern exclusively staff performing work that influences the meeting of requirements involving the product. The question of how the situation of the workers of such organizational units looks where direct influence on the meeting of product requirements is difficult to examine (e.g. accounting departments) may also be raised. Should they be subject to the same management practices or not?
7
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CUSTOMER SATISFACTION IN THE PRODUCT IMPROVEMENT PROCESS AS THE FACTOR DETERMINING ENTERPRISE OPERATION EFFECTIVENESS

80%
Pawlowska B.
Olsztyn Economic Journal
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2007
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vol. 2
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issue 1
148-149
EN
This paper presents the results of questionnaire-based study carried out at Polish food industry enterprises, which, in implementation of the product quality improvement process are required to measure the customer satisfaction. The presented work shows the progress of enterprises covered in the customer satisfaction measurement process as an important instrument if effective customer needs and expectations studying process. -
8

System akredytacji laboratoriów sądowych

80%
Salerno-Kochan M.
Zeszyty Naukowe Uniwersytetu Ekonomicznego w Krakowie
|
2011
|
issue 871
115-127
EN
The reliability of analysis results is especially important in forensic laboratories carrying out research for the administration of justice. In many cases, judicial bodies issue verdicts based on such analyses. It is therefore necessary to implement a quality management system in the laboratory. Accreditation is the best way to build and strengthen confidence in the results obtained in laboratories. A certified quality management system brings the laboratory particular benefits. The implementation of requirements stipulated in document ISO/IEC 17025:2005 makes the laboratory’s management system more effective as all requirements in this International Standard have been derived from good laboratory practice. The participation in inter-laboratory research or proficiency tests is one of the most important elements of quality control. These programmes are used to assess the results obtained in the laboratory. They may also lead to the improvement of procedures and methods by comparing the results between laboratories.
9

Wzorce wdrożenia TQM

61%
Ćwiklicki M.
Zeszyty Naukowe Uniwersytetu Ekonomicznego w Krakowie
|
2011
|
issue 871
103-114
EN
The aim of the article is to present patterns for the implementation of TQM in organisations in the light of the experience of foreign enterprises. The main types of implementation models applied in Japan and the United States are identified. This is followed by a discussion of the classification of different implementation frameworks. References to ISO 9000 are given as one means of adopting TQM. Conclusions are drawn based on an analysis of the literature on TQM implementation patterns.
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