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Adaptaciya system upravlinnya yakistyu osvitnix organizacij do kontekstnyx zmin novoyi versiyi mizhnarodnogo standartu ISO 9001:2015

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Stankevych I. V., Vitkin L. M., Gluchova O. I.
Mekhanizm Rehuluvannya Economiky
|
2015
|
vol. 2 (68)
103-114
EN
In the article noted that the emergence of the new version of ISO 9001:2015 “Quality Management Systems. Requirements”, will the new changes in the functioning of the quality management systems of enterprises and organizations in different sectors. It was emphasized that the need for the educational sector in its approach as regard the adaptation of quality management systems of higher education institutions – educational organizations to the new changes in the standard, taking into account the specifics of their activities. The paper focuses on the fact, that it is a quality management system plays an important role today in the sustainable development educational organizations, increasing efficiency and effectiveness and to achieve a high degree of trust and sustained commitment of consumers (customers) to educational services. The authors have analyzed and provided the context changes of the new version of ISO 9001:2015 through: changes in the structure of the standard; greater emphasis on the principles of quality management; changes in the nature and interpretation of terminology; the introduction of new requirements and elements, in particular – the concept of risk management. Taking into account the context changes of the standard, highlighted ways in which educational organizations have to move in order to adapt the existing quality management systems to the new requirements and changes of ISO 9001:2015.
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