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In Pursuit of Business Excellence

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Łompieś J. B.
Lingwistyka Stosowana / Applied Linguistics / Angewandte Linguistik
|
2015
|
issue 13
31–42
EN
Excellence and the related notions, such as competence, expertise and expert performance, elude precise definition. Historically, these notions have been approached in different ways by scholars developing their theories in a number of disciplines. These theories are discussed in the article with special reference to determinants of excellence in business and in light of the anthropocentric theory of human languages. The author’s main hypothesis is that all these three notions refer to the inherent, non-transferable properties of human beings and not to organizations. Referring to the dominant theory of deliberate practice as a key factor contributing to expertise, the author discusses other scholars’ counter arguments and formulates, in addition, his own reservations based on the specificity of business practice. These reservations relate to the diversity of the business field and to certain impact factors inextricably linked with business activity that distinguish this domain from many others.
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