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EN
Knowledge plays a double role in network organisations: on the one hand it is a determinant and the main reason for creating a network structure, on the other hand – it is the effect of the functioning of these structures. Knowledge resources in network organisations should be constantly renewed, updated, created and protected. Skilful knowledge resources management can significantly increase the effectiveness and innovation of network organisations. Based on the model created by herself, the author has carried out a detailed analysis of the phenomenon and conditions of knowledge management at 363 network organisations operating in 2013 in Poland (including 121 belonging to cluster‑type organisations, 121 franchise organisations and 121 virtual organisations). Potential factors having an impact on individual knowledge management parameters were considered, such as: the size of an enterprise, the type of its activities, the network type, the role in the network, the size of a network, the geographical scope of network activities and the network development phase.
EN
The main objective of this paper is to identify the system of knowledge management in contemporary process organizations in business process perspective, especially with regard to technological and social conditions. Methodology is based on literature analysis and case studies. The integration of knowledge management technologies, concepts and methods into organizational business processes is challenging research issue today. The concepts of knowledge management and business process management should be analyzed jointly in the contemporary enterprises. Despite of the growing interest among researchers and practitioners of the concept of the knowledge management referring to business process management there is a lack of articles in this area. Appropriate approach to the modelling of knowledge management processes, as well as the use of IT tools, and a motivation system are of key importance for the introduction of this solution in organizations.
EN
The article presents the network approach and its importance in the development of the concept of the learning organisation. The paper presents the concept and characteristics of a learning organisation and characterises the network approach in management sciences. Particular attention is paid to the importance of knowledge and learning processes, and the use of IT in communication processes in network organisations and network perceptions of the learning organisation.
EN
This work is theoretical in nature. The main subjects the concept of knowledge and the knowledge management are the main subjects defined in the article. The work also points out the modern approach to knowledge management, in particular it pays attention to the elements of management, the support tools and benefits for company.
PL
Publikacja ma charakter teoretyczny. W artykule zdefiniowano pojęcia wiedzy i zarządzania wiedzą. Omówiono znaczenie wiedzy w przedsiębiorstwie oraz jej źródła. Wskazano na współczesne podejścia do zarządzania wiedzą. W szczególności zwrócono uwagę na narzędzia ją wspomagające oraz korzyści wynikające z ich stosowania dla przedsiębiorstwa.
EN
Today, the majority of resources are available in digital forms to acquire information. We have to search through collections of documents. In this paper text indexing which can improve searching is described. Next, indexing tool, the Agrotagger, which is useful for documents in the field of agriculture, is presented. Two available versions of the Agrotagger are tested and discussed. The Agrotagger is useful only for the English language despite the fact that it uses multilingual thesaurus Agrovoc. Because of the Agrotagger is not useful for texts in Polish, it is important to create similar tool appropriate for the Polish language. The problems connected with extensive inflection in languages such as Polish language in the process of indexing were discussed. In the final part of the paper, it is presented design and implementation of a system, based on the Polish language dictionary and the Agrovoc. Additionally some tests of implemented system are discussed.
EN
The purpose of this article is to present the concepts of modeling learning pathways resulting mainly from the rapidly changing application area of Business Informatics. The authors discussed in detail two concepts of learning pathways, which are based on modular and personalized learning programs. The potential benefits, risks as well as selected research problems were identified. The subject of article corresponds to a certain extent to the planned changes in the offer of Computer Science curriculum. This field of study is led by the Department of Computer Science in Economics from the University of Łódź.
EN
The purpose of this publication is to present the knowledge management and recommendations of IT tools in foresight scenarios of Wielkopolska development. The presented work was created based on analysis of development scenarios, resulting from research carried out in research projects: "Foresight – Wielkopolska economic networks. Scenarios of knowledge transformation supporting innovative economy" and “Wielkopolska Foresight". The article contains information about the nature of Foresight. Furthermore, it presents the concept of knowledge and knowledge management as a basis to promote region's innovativeness. Further part of the work contains collected and systematized recommendations regarding the knowledge management in Wielkopolska. The last part indicates main directions of Wielkopolska development strategy about knowledge management.
PL
W obecnych czasach wiele przedsiębiorstw zdaje sobie sprawę ze znaczenia wiedzy, widzi potrzebę zarządzania nią, a także traktuje jako strategiczny zasób. Organizacje powiększają swoje zasoby wiedzy w coraz bardziej świadomy sposób. Zdaniem Elżbiety Skrzypek zarządzanie wiedzą staje się podstawą twórczego myślenia, przenoszącego organizacje na wyższy stopień funkcjonowania [Skrzypek E., 2002, s. 34]. W oparciu o studia literatury wskazano, że wiedza stała się głównym czynnikiem wpływającym na konkurencyjność organizacji i wzrost osiąganych przez nią korzyści. Celem artykułu było przedstawienie wiedzy i zarządzania wiedzą oraz związanych z nimi wybranych problemów jako ważnych czynników w organizacji, a także określenie zainteresowania lubelskich organizacji obszarem zarządzania wiedzą i ukazanie stosowanych przez nie rozwiązań zarządzania wiedzą. Realizacji celu posłużyły wyniki badań przeprowadzonych w 2014 r. w organizacjach zlokalizowanych na terenie województwa lubelskiego. Z badań wynika, że niemal wszyscy respondenci zetknęli się z pojęciem „zarządzanie wiedzą”. Ankietowani wskazali jakie ich zdaniem korzyści może przynieść wprowadzenie zarządzania wiedzą w przedsiębiorstwie. Odnieśli się również między innymi do takich czynników jak: dzielenie się wiedzą, innowacyjność, wykorzystywanie narzędzi wspierających zarządzania wiedzą w swoich przedsiębiorstwach. Wyniki badań dowodzą, że większość lubelskich organizacji dostrzega potrzebę zarządzania wiedzą i zarządza nią. Jest to niezwykle ważne z punktu widzenia innowacyjności i konkurencyjności organizacji.
EN
Nowadays, many organizations are aware of the importance of knowledge, they see the need for knowledge management and treat it as a strategic resource. Organizations are enhancing their knowledge resources in a conscious manner. According to E. Skrzypek knowledge management becomes the basis for creative thinking and transfers an organization to a higher level of functioning. Based on literature studies one can conclude that knowledge has become a major factor in the competitiveness of the organization and growth generated by the benefits thereof. The purpose of the article was to present knowledge, knowledge management and related issues as important factors in the organization. The next objective of the article was to determine whether organizations in the Lublin area are interested in knowledge management and inpresenting their experiences in this area. This was done using results of studies conducted in 2014 among or-ganizations located in the Lublin area. The research show that almost all the respondents encountered the concept of knowledge management. The respondents indicated that they believed the in-troduction of knowledge management could bring benefit for their organizations. They referred to some factors, such as: sharing of knowledge, innovation, using tools to support knowledge management in their organizations. The test results show that the majority of organizations in the Lublin area see the need for knowledge management. This is extremely important from the point of view of innovation and competitiveness of the organization.
EN
The degree and extent to which the concept of knowledge management is used in travel agencies may be the determining factor in the possibilities of obtaining a competitive advantage and thus in the development prospects of this group of tourist enterprises. The main research issue in the article is the use of the concept of knowledge management in travel agencies. The article shows the extent of the use of this concept among tour operators from the Opole province. The first part of the paper presents the process of knowledge management and characterizes IT tools for creating, codification and transfer of knowledge. In the second part a brief description of the travel agency as an entity of the tourist economy is provided. The third part presents the results of the survey. In the last section summary and conclusions are described. In the paper two main methods of research were used: documentary method and the method of diagnostic survey. After the inventory of travel agencies located in the Opole province, a diagnostic survey was conducted regarding the scope of the use of knowledge management. Survey research was conducted in January 2015 among owners or managers of 28 travel agencies located in the Opole province. The majority of the respondents said that in their companies this concept is applicable. The most commonly used knowledge management processes are: the use, preservation and acquisition of knowledge, and tools for supporting these processes: documentation management systems and workflow systems.
PL
Celem artykułu jest prezentacja wyników badań nad opracowaniem metody projektowania systemów Smart Cities. Metoda ta bazuje na analizie przypadków projektowania systemów Smart Cities w miastach, wyborze spełniającego wymagania zdecydowanego na wdrożenie ośrodka i zastosowaniu. Do budowy proponowanej metody projektowania wykorzystano Case Based Reasoning oraz mechanizmy konwersji procesów i ról projektowych do procesów zunifikowanych RUP. Warunkiem stosowania proponowanej metody jest wiedza kierującego przedsięwzięciem o wysokopoziomowej architekturze systemu Smart Cities oraz stosowanych ramach projektowych. Autorzy posiadając wiedzę o takiej architekturze, a także o środowiskach projektowych implementujących modele KPI, proponują rozwiązanie generyczne, które mogą być wykorzystywane dla dowolnych środowisk i architektur systemów.
EN
The objective of this paper is to present the results of research carried out to develop a design method for Smart Cities systems. The method is based on the analysis of design cases of Smart Cities systems in cities, the selection of the city appropriate to the requirements for implementation and application. The Case Based Reasoning method was used to develop the proposed design methodology, along with mechanisms of the conversion of project processes and roles to Rational Unified Processes (RUP). The prerequisite for the proposed method is that the enterprise manager must be knowledgeable about high-level Smart Cities system architecture and the design framework applied. The authors, being themselves knowledgeable about architecture of this kind and about project environments which implement KPI models, propose a generic solution applicable to any environments and system architectures.
EN
Purpose of the article Knowledge has been considered as the strategic assets and become the source of competitive advantage in organizations. Knowledge management thus receives the extraordinary attention from the top management. Many organizational factors have influences on knowledge management practices. This paper attempts to explore the empirical relationship between knowledge management and organizational culture in the specific situation of China’s commercial banking industry. Methodology/methods The relationship between knowledge management and organizational culture is quantitatively investigated by surveying bank managers. The scale of SECI modes is used to measure knowledge management process and the scale of Denison Organizational Culture Survey (DOCS) is used to measure organizational culture. We explore the underlying relationship by employing the statistical analyses such as correlation, regression and structural equation modeling. Scientific aim The research aims at testing the relationship between knowledge management and organizational culture, and furthermore if there exist linkages between cultural traits and SECI modes. Findings The results of the empirical study confirm the great and positive effect that organizational culture has on knowledge management. Different cultural traits contribute to different SECI modes. Conclusions For obtaining successful knowledge management practices in organizations, it is better to concern about the relationship between knowledge management and organizational culture. The limitation in the paper is the sampling size, which will be solved by an industry-wide survey in our future research.
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EN
Modern business models describe the rules of activities on the market and include the elements of the creation of values for their clients. In the literature, there are examples of business models referring to large enterprises, which indicate key areas and conditions of their operation. Development of entrepreneurship in SMEs, especially in microenterprises is an aim of the Horizon 2020 Programme. Significant participation of SMEs in the economy and problems of entrepreneurship of microenterprises should be attractive for researchers. The goal of the article is the presentation of a business model developed for micro enterprises, based on knowledge as the primary resource. The report presents own researches conducted in the years 2015–2016 in microenterprises from the Mazowieckie, Łódzkie and Kujawsko-Pomorskie Voivodeships.
EN
Along with the development of the Internet and information technologies, broadening of the scope of intellectual property rights and occurrence of the intellectual leverage effect with regard to the use of knowledge in preparing innovative products and services, it is possible to observe a growth in the importance of intangible assets in building strategic advantage of business entities. Important is that effective organisation management requires skilful use of information reflecting functioning of all subsystems of a given institution, including the functional systems (such as communication system and knowledge management system classified as intangible assets). Such knowledge is provided by an internal audit being a tool including independent and objective analysis of efficacy and efficiency of processes, which is used first of all to facilitate these processes. The purpose of this study is thus to present the possibility of using the audit in business practice of intangible assets management with regard to communication system and knowledge management system.
EN
The purpose of this article is to identify the basics barriers and benefits of knowledge management in this subgroup of IT projects. In the first part of the article the specificity of software development projects will be discussed. Next, the empirical research process as well as obtained results are demonstrated. The results presented in the paper are regarded as pilot research and constitute the foundations for further research on these issues.
PL
Celem opracowania jest wskazanie podstawowych barier i korzyści płynących z zarządzania wiedzą w podgrupie projektów wytwarzania oprogramowania. W pierwszej części artykułu omówiona specyfikę projektów wytwarzania oprogramowania. Następnie został przedstawiony proces badań empirycznych oraz prezentacja uzyskanych wyników. Badania mają charakter pilotażowy i stanowią podstawy do kontynuacji badań nad podjętą problematyką badawczą.
EN
The paper is dedicated to the Knowledge Management Information Systems (KMIS) as support tools for knowledge workers (KWs) activities. The general aim of the paper is to analyze the currently used systems and find out whether they meet all the requirements of KWs in the Knowledge Management (KM) process. To clarify the subjects of the research, the notions KWs and KMIS are presented in the form of concept maps. To specify the demands of KWs as for the software tools that assist them in the process of KM, the typology of KWs tasks was developed. Operation of the KMIS is examined from the point of view of their compatibility with the tasks and actions performed by KWs – in order to enhance functionality of the existing systems. The systems are divided into groups, each of them matched with a particular KM task. A case study of the open-source platform Moodle is given as a justification of the fact that support quality of KMIS presently requires improvements
EN
In the paper the authors showed and characterized IT tools implemented in the in-formation system supporting management in the range of knowledge management in mechanical engineering enterprises. The authors gave a detailed description of the implementation of the following IT tools: knowledge objects management, risk management, case based reasoning.
Organizacija
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2010
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vol. 43
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issue 4
197-201
EN
The paper deals with the impact of the EU entry on knowledge management in the hotel industry in Slovenia. For this purpose, the empirical research on knowledge management was carried out among hotel managers. It explored the changes in knowledge management between 2003 and 2006; that is before and after Slovenia entered the EU. The research revealed a progress in this period of time in knowledge management goals definition, transformation of not-owned into owned knowledge, inclusion of knowledge management in business reports, identification and elimination of the gaps between planned and actual knowledge. On the other hand, there was no further progress in the field of strategies and policy of knowledge management, perception of the importance of knowledge management's measurement, development of measures of knowledge management and diminishment of barriers to knowledge development. Further, several recommendations are suggested for hotel managers.
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EN
Knowledge management is becoming an increasingly important business resource not only in the development and innovation process, but also in securing an organization’s competitiveness and survival in the environment. In view of the fact that there is no full consent as regards adopting a universal definition, knowledge management can be regarded as a concept encompassing methods of simplifying, enhancing, sharing, distributing and creating knowledge within an organization. The dominant approach of contemporary business operations is based on business intelligence, which, including Data Warehouse as its integral part, represents a highly significant component in knowledge management. As the application of information technologies provides the key support in conducting all business activities, from operative to highly complex ones, this article considers the significance and functional application of data warehouses in the knowledge management system.
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EN
The purpose of this paper is to present the problems of knowledge management occurring at public schools. In particular, attention has been paid to the process of knowledge sharing. The identification of the barriers to the knowledge management process was based on the research conducted among the Polish employees of economics and management departments of public universities.
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EN
Nowadays, knowledge about customers is the most valuable asset for any enterprise. Using it, organizations can more effectively increase customer loyalty and their value to the company. The purpose of this paper is to identify the main sources of knowledge about the client and to present the importance and possibilities of using customer knowledge to build the intellectual capital of organizations.
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