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EN
The Voluntary Water Rescue Service (commonly referred to as WOPR) operates pursuant to the Polish act of 18 August 2011 concerning the safety of persons present in water areas. The main tasks of the service include: undertaking rescue operations, organizing and providing aid to persons involved in accidents (that means sudden events that occur during swimming, bathing or practicing sports or recreational activities in water areas, which could result in an injury of an organ of the body or in health impairment) or to persons exposed to a threat of losing their life or health while in or near water.
EN
The article presents results of a research conducted on a group of 109 lifeguards working on 23 facilities (designated water basins). The research covered observation of activities taken by this group during their work. The authors noticed a number of improper behaviors of lifeguards, that pose a hazard to the users and that can constitute a basis to bring an indictment against the managers or lifeguards staff. Taken actions are ordered by employers, are sole lifeguards’ decisions or are a token of their insufficient consciousness as to the effects and consequences.
EN
The communication process in the maritime water rescue system is one of the key factors affecting the final effect of the rescue operation. Emergency services encounter not only new threats, but also communication problems. Communication between individual rescuers and teams usually proceeds correctly and efficiently. The specific nature of their job bring some problems, which are most often caused by a high psychological burden and people from outside the rescue teams, which hinder the correct course of the rescue operation. The way in which the actions of water rescuers are carried out and what their effect is, depends to a large extent on the effective contact between individual rescuers and teams.
PL
Proces komunikacji w systemie morskiego ratownictwa wodnego jest jednym z kluczowych czynników wpływających na końcowy efekt akcji ratowniczej. Służby ratownicze spotykają się nie tylko z nowymi zagrożeniami, ale również z problemami komunikacyjnymi. Komunikacja między poszczególnymi ratownikami oraz zespołami zazwyczaj przebiega prawidłowo i sprawnie. Specyficzny charakter pracy sprawia, że występują pewne problemy, które najczęściej są spowodowane dużym obciążeniem psychicznym oraz osobami spoza zespołów ratowniczych, które utrudniają poprawny przebieg akcji ratowniczej. To w jaki sposób będą prowadzone działania ratowników wodnych oraz jaki będzie ich efekt zależy w bardzo dużym stopniu od sprawnego kontaktu między poszczególnymi ratownikami i zespołami.
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