The text entitled: “Poems about conversations that did not take place” is an interpretation of two pieces of poetry by Marcin Świetlicki and Ewa Lipska: Talking (atthe end of the century) and When we started to talk. Both works deal, in different ways, with the subject of interpersonal communication, in which language and spoken word connectpeople. Both Ewa Lipska and Marcin Świetlicki see the loss of, not only conversation skills, but social and individual consent to mutual understanding and dialogue. People,once close, become strangers because they have different views and are entangled in the difficult modern times. In individual contacts, they close themselves in their own circles,they do not try to be open to meeting others.
PL
Tekst zatytułowany Wiersze o rozmowach, które się nie odbyły jest interpretacją dwóch utworów poetyckich autorstwa Marcina Świetlickiego i Ewy Lipskiej: Rozmawianie (na koniec wieku) i Kiedy zaczynaliśmy mówić. Oba utwory w różny dla siebie sposób podejmują temat komunikacji międzyludzkiej, w której język, słowo mówione łączy ludzi. Zarówno Ewa Lipska, jak i Marcin Świetlicki dostrzegają zanik nie tyle umiejętności rozmowy, ile społecznej i indywidualnej zgody na porozumienie, dialog. Ludzie, niegdyś bliscy, stają się obcy, bo mają różne poglądy, są uwikłani we niełatwą współczesność. W kontaktach indywidualnych zamykają się w swoim kręgu, nie starają się być otwartymi na spotkanie z innym.
The Language Consultation Centre (LCC) of the Czech Language Institute has been offering telephone consultations for almost eighty years. During that time papers about the content of queries were published fairly regularly, but the interaction between callers and LCC employees was mostly disregarded (with a few recent exceptions). Therefore, this paper presents an analysis of the ways that the callers formulate their queries. For this purpose, I examined 102 language queries from 63 recordings of authentic phone calls to the LCC using the methodology of conversation analysis. In the queries I identified recurring components and divided them into seven categories based on their functions: thematizing knowledge deficit, defining the topic of the query, supporting or rejecting the solution, disclaiming authorship (of a “problematic” language form), justifying the query, providing additional information, and signalling transition to the next part of the utterance. This categorization proved that language queries are complex utterances that reflect the norms of the genre of telephone language consulting. In other words, the inquirers are well aware of what information they can present and how, and what they can expect from LCC employees in return.
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