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PL
The subject of the publication is a description of water services institutions. This is a new institution under the Water Law, which came into force on 1 January 2018. Its introduction was the result of the implementation of the Water Framework Directive into Polish law. According to the definition of the Act, water services consist in providing the possibility of using water in a wider range, e.g., water intake, or discharging wastewater above a certain amount. Water services are provided to all who have a need to use water to such an extent. They are universal. They are also paid for. The method of determining the amount of fees, fines and possible execution are regulated by law. The fees are paid to the State Water Holding – Polish Waters. This entity is to operate water management in Poland from 1 January 2018. Water services are an example of public services, the provision of which is one of the basic tasks of a modern state of Western civilization. They are also a new form of water management in Polish law.
EN
The article considers the primary and secondary legislation of the European Community and normative legal acts of different European countries that regulate the provision of administrative services. Related concepts used in European Union law to define the scope of public services were distinguished. The practice of providing administrative services was analyzed on the examples of Poland, England, France and Sweden. Characteristics of the subject composition of public services were studied. The assessment of public service standards was made. The analysis of long-term programs of public administration reform in EU member states was carried out. The basic principles of functioning of state institutions and organizations that provide services to citizens, as well as the obligations of government agencies in the sphere of organization, distribution and provision of administrative services were determibed. In addition, various ways of improvement the quality of the provision of services, which the countries of the European Community are already using and are planning to use in the future, were considered. Obstacles to the introduction of new approaches to the improvement of the quality of public services were found. The analysis of formation of systems of various social services was carried out. The activity of state social services on needs assessment and planning of social services was considered. The concept and direct implementation of the principle of “mutual complementarity” were analyzed.
EN
The article explores the effects of the decentralization process in Romania as part of the public administration reform, using a set of financial indicators revealing the territorial distribution of the capacity of local public administration to provide public services. These indicators are then correlated with quality of government and government effectiveness indexes at national level. As a result, the analysis reflects a territorial variation of financial independence of administrative units that can be explained by assuming the differences in the institutional set-up of different communities at local level. These results were used further to formulate a perspective on the decentralization process in Romania based on the assumption of non-homogeneity of socio-economic development of different regions in Romania.
EN
In 2015, the WHO Centre for Health Development established an international team of researchers to study cases of Community-Based Social Innovations that Support Older People in Low- and Middle-Income Countries. The key criterion for the selection of the analyzed projects was the direct involvement of institutional and non-institutional representatives of local communities in the implementation of projects whose main purpose was to support and activate older people. The conceptual and methodological assumptions did not refer to the idea of co-production. However, the conceptual apparatus used and the scope of the conducted exploration justify attempts to determine the potential for occurrence of the senior co-production within these initiatives. The “senior” character of the potential co-production was deliberately emphasized here, because in the presented analysis, the author focused mainly on the characteristics of activities undertaken by elderly people who each time constituted a group of basic beneficiaries (recipients) of organized services.
EN
Co-production is a term that has been used to describe arrangements where receivers of services are also involved in producing them. This type of arrangements can be found in a wide range of services and situations, which has stretched the concept of co-production to a point where its meaning is becoming less clear. This paper presents research on co-production from two very different service areas that will show both commonalities and differences in the interpretation of the concept. What is at the core of the concept and how can co-production be transferred from one service area to another? These are questions addressed in this paper, using existing research on childcare and addiction treatment in Sweden.
EN
Social assistance to approprietly carry out its role which is to enable citizens to overcome difficult situations in lives, should have an adequate organizational structure. For that purpose institutions of social assistance providing temporary as well as 24-hour care are formed. Diversified character of provided services and the scale of services provided as well as changes in the structure of target recipients of services force also changes in the system of care and advisory institutions. The aim of the article is to show the most important directions of changes which have taken place in the institutional system of social assistance in the recent years. In the theoretical part of the article the author makes a comparison of social assistance institutions, and in the analytical part she uses simple statistical methods studying the dynamics and the structure of a given phenomenon presenting the results in tabular and graphical form. Analysed data come from the annual reports of the Ministry of Labour and Social Policy from the granted benefits of social assistance − monetary, in kind and services (MPiPS- 03) in the years 2006- 2013. On their base it is possible to state that social assistance in the institutional scope is assuming more and more extended character, and there are more and more communes led by non-public entities in its structure.
EN
The paper is based on the research of strategic plans of the Małopolska cities. It is focused on the results of cities’ strategies research concerning included SWOT analyses and settled strategic goals connected to the subject of the quality of life.
EN
The article presents selected results of research carried out as a part of the research project “Local authority between the state, society and the market: cooperation and competition”, which was conducted at the commission of the Ministry of Science and Higher Education and was financed with its means. The subject of the analysis are opinions of respondents (representatives of communes’ authorities and private entrepreneurs) concerning the participation of private operators in the local market of public services. Presented material allowed to formulate significant conclusions regarding the level of involvement of private operators in providing services that would meet the needs of a commune, its entities and inhabitants, relations that are present at this market and the main barriers of the involvement of private operators in this type of activity.
XX
The OECD considers co-production an important social innovation. This paper discusses alternative definitions of innovation, since traditional definitions, employed by economists for industry and manufacture, do not fit well with public service provision. It then presents some definitions of co-production, discusses the relationship between staff and their clients, and asks whether co-production is based on individual acts, collective action or both. It briefly discusses several factors that can contribute to making coproduction more sustainable. This paper concludes that governments should develop more flexible, service specific and organization specific approaches for promoting co-production, rather than looking for simple “one size fits all” solutions to the challenges facing public service delivery in the 21st Century, particularly for enduring welfare services. Finally, it recommends more research to promote sustainable co-production.
EN
Neighbourhood / district councils exist in most big Polish cities. But their position in city politics is very weak, although differences among individual cities may be easily identified. There is also a low citizen interest in neighbourhood councils. The article tests a model to explain the variation among the cities and discusses the negative feedback between the dis-engagement of citizens and the narrow set of functions delegated to neighbourhoods. It asks the question if breaking that negative feedback is possible.
EN
Economies of scale are a standard topic in economic theory, frequently applied, for example, in the analysis of monopolies. They exist when a firm optimising its production costs while facing some fixed costs enjoys lower per-unit production costs as the production increases. Similarly to other production units municipalities have to be large enough to minimise average costs. We analysed the local public services in 205 municipalities with extended powers in the Czech Republic for the first time in this context, using regression analysis, a correlation diagram of local public services and statistical analysis. The paper examines this issue using data from 2008 to 2012. Our analysis showed that economies of scale cannot be clearly identified for local services in municipalities with extended powers in the Czech Republic and that the size of a municipality is not a key factor influencing the provision of local services.
EN
The article presents the main directions and models change in the management of municipal economy. These processes are becoming clearer and determined primarily by the introduction of legal regulations. The purpose of this article is to present the scope of the changes and transformations in the field of municipal economy in JST on the basis of the evolution of the regulatory environment, which is the basis for the functioning of the municipal economy. Statistical data, available literature of the subject and the current and expired legislative acts should be the basis for conclusions with regard to the evolution of the systems of municipal economy in Poland.
EN
The steady increase in public sector spending on the purchase of goods and services in public procurement is more noticeable. The aim of this article is to present the possibility of optimization of the public logistic and to show its potential areas of application. The examples of the application of public logistics presented in this paper show its great importance and justify its rapid growth. The development of the public logistics is a consequence of the increase in range of public duties realized by local authorities and the growth private sector involvement in this sphere of activity.
Prawo
|
2014
|
issue 316/1
177 - 190
EN
The limit of the principle of equal access to local government budget for contractors providing public services has been clearly laid out in Article 32 of the Constitution of the Republic of Poland in relation to Article 7 of the Act of 29 January 2004 — Public Procurement Law. The principle of equal access to the local government budget for contractors providing public services is not absolute, as it requires equal treatment for operators applying for the award of a public contract in a similar factual situation, and performing a similar activity to each other only in the public tender. It is important that the nature of the anti-discrimination principle of equal access to the budget of local government units is closely correlated with the principle of maintaining fair competition, which complements the above legal principle. Its main purpose is to prevent unfair market practices on the basis of tender procedures, fulfilling the demand for consistency of the legal system through the principle.
Oeconomia Copernicana
|
2016
|
vol. 7
|
issue 2
223-243
EN
The aim of this article is a multi-faceted analysis of efficiency of public services provision on the example of Polish local governments and on the basis of local governments ranking published by daily newspaper “Rzeczpospolita”. The ranking list shows the local governments which care the most about development and quality of life. The established research period 2007–2013 will allow to answer the questions: did the leaders of ranking change and did the financial crisis in 2008–2009 have a significant impact on quality of life, and therefore on the efficiency of public services provision in the researched local governments? In the first part of this article the author considers the difficulties in defining the quality of life and public service efficiency. This chapter also presents research methods on the efficiency of public services provision used in the literature. The next part of the article includes the characteristic of local governments ranking list as a wide dataset, which characterizes efficiency of public services provision. The third part contains the analysis of the effectiveness of public services provision in the Polish local governments divided into three categories: cities with district rights, urban and rural municipalities, rural municipalities. In the last chapter of the article, a reader can be find the characteristic of the best fifteen cities with district rights in the public services provision and thus in developing the quality of life of residents.
EN
The aim of this article is to analyse appropriateness and adequacy of use of Data Envelopment Analysis (DEA) in several research papers dealing with effectiveness of economy of universities. The Data Envelopment Analysis is an interesting method used for evaluation of technical efficiency of production units. Comparison is the basic method of this article. At the beginning, basic methodological questions of measurement and evaluation of efficiency are analysed, including definitions of terms efficiency and effectiveness, ways of measurement and formulation of appropriate indicators. Based on the given perquisites for measurement and evaluation of efficiency five articles on evaluation of efficiency of universities using DEA method, published in Canada, Australia, Great Britain, Germany and Spain in 1998 - 2008, will be assessed. DEA is able to use more parameters of input and output to evaluate which of units under examination is the most effective, and to compare other units with it. For this, it is necessary to have a homogenous group of units. The result of assessment shows that all the examined studies focused rather on way of calculation then the point and reason of measurement. The articles contain a discussion concerning choice of appropriate indicators but do not at all deal with the issue of its construction using interventional logic; the articles do not contain any comparison of objectives of the particular universities. Evaluation of efficiency of universities is a social construct and it will always be a subjective matter related to objectives of a particular stakeholder. This fact explains how to approach the evaluation of efficiency: it is necessary to set an objective function that means to set the objectives of a given stakeholder and his preferred results and outputs. All the studies lack this basic logic.
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XX
Co-production is very common phenomenon in our everyday lives. We are inclined to assist in the production of services that are delivered to us. The work of Elinor Ostrom shows that it is reasonable to consider co-production as an important element in the production of public services. This paper aims to show what co-production is, the kind of implications co-production has for the performance of public administration, and how co-production can influence the political system as a whole. Co-production, on the one hand, could lead to minor changes in the way the welfare state functions; and, on the other hand, co-production could serve as the basis for a new, complex, polycentric political system.
EN
The intention of the paper is to present benchmarking as a tool thanks to which public organizations are able to make changes and improve public services. The main purpose of the article is to present the way benchmarking is put into practice following the example of the venture called The Exchange of Experiences Group in the management of public services. Article describes schedule of the work in the venture, explores factors which facilitate conduct of the project and also points the barriers in applied approach.
19
94%
EN
Today, approximately 15% of the total Norwegian population of 5 million are immigrants, and this number is growing. This article investigates how public social service institutions and local policies are challenged by the new realities of migration and how they attempt to meet them in Norway, by identifying and discussing tensions between policies and practices. The article exemplifies these tensions through focusing on the Education sector and the Health and Care sector, and their respective treatment of two groups, labour migrants and refugees. Interviews were conducted with immigrants and public service providers in three municipalities. In the analysis of various white papers on migration and integration issues, we use the concepts of group pluralism and individual pluralism as analytical tools. In the empirical analysis, we have searched for critical issues arising in the relationship between providers and receivers of services. We find that when national policies meet practice at the municipal level, the municipal context and economic incentives are important factors. Other central aspects include the history, traditions and functions of the social service institutions that are responsible for carrying out national policies at the municipal level. Here, the main professional bodies appear to exercise their own particular logic in regards to the integration and inclusion of migrants into the Norwegian society.
EN
The article discusses the way of perceiving the public administration recipient in the context of services provided by this administration. The authors pay special attention to changes taking place in public institutions, resulting in a change in the perception of a recipient of public services. The work also presents the specifics of the public administration customer, applying a comparison to the company's customer.
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