Full-text resources of CEJSH and other databases are now available in the new Library of Science.
Visit https://bibliotekanauki.pl

Refine search results

Journals help

  1. 1 Logistics and Transport

Authors help

  1. 1 Cheba K.

  2. 1 Kiba-Janiak M.

Years help

  1. 1 2012

Results found: 1

first rewind previous Page / 1 next fast forward last

Search results

Search:
in the keywords:  quality of transport services
help Sort By:

help Limit search:
first rewind previous Page / 1 next fast forward last
1
Publication available in full text mode
Content available

The Measurement of Expected and Perceived Service of a Municipal Transport Based on Selected Medium-Sized Cities

100%
Cheba K., Kiba-Janiak M.
Logistics and Transport
|
2012
|
vol. 15
75-83
EN
In the literature four basic postulates of transport are usually mentioned: time, convenience, cost and security of travel. The hierarchy of importance of individual postulates of transport depends on subjective evaluations of urban transport users. In the research carried out within the framework of research work financed from funds for science in 2010-2013 titled ‘Reference Model of City logistics and the quality of Life of Inhabitants’, measured the difference between the expected and perceived quality of urban transport services and defined a hierarchy of evaluated quality criteria. The solution to the problem with too many variables is the possibility of using factor analysis. This analysis allows the reduction of many interrelated variables
first rewind previous Page / 1 next fast forward last
JavaScript is turned off in your web browser. Turn it on to take full advantage of this site, then refresh the page.