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EN
Knowledge-intensive business services are one of the most dynamically developing areas in contemporary economies and at the same time they constitute one of the fundamental pillars of a knowledge economy. The services are provided by private enterprises, the activity of which is mostly based on the professional knowledge of workers. They supply knowledge-based products and services delivering satisfaction to intermediate demand. These are related, among others, to research and development activity, legal activity, activity in the sphere of architecture and engineering or information technology services. Interest in knowledge-intensive business services (KIBS) is a result of rapidly occurring changes in recent decades, the creation of a knowledge economy and an information society, the growing importance of knowledge and human capital as well as innovativeness. The goal of the article is to present the changes occurring in the sphere of KIBS in Poland between 2005 and 2012 with special attention focussed on employment and its forecast.
EN
Transformation of the Polish economy and the related process of reallocation of labour resources have been progressing since the beginning of the 1990s, but their growth is insufficient. The current level of development of the service sector does not constitute an adequate alternative to diminishing employment in the so-called declining heavy industries, which were dominant in the Polish economy for many years. Given that a more dynamic growth in the services sector can contribute to the labour market balancing alleviating the unemployment problem, not only by the absorption of people laid off from the restructuring industrial enterprises but also by providing new jobs for young people, it is necessary to increase consistently the share of modern section services in GDP and total employ-ment.Increasing employment and created added value in modern, knowledge-based services are consistent with the direction of changes observed in the developed countries.In Poland, the employment is steadily increasing in services related to real estate and businesses, financial and insurance services, particularly in IT services. The knowledge embodied in products and technologies and highly skilled labour resources determines the innovativeness of the economy, providing a source of growth and competitiveness. Therefore, the direction and pace of these changes are important.One of the possibilities of further service sector development in Poland is the offshoring of business services. The created BPO and KPO centres allow for the absorption of high-quality labour resources, including university graduates, whose numbers are increasing from year to year. This is even more important as in the long time span the sector development and created jobs will increasingly be based on the human factor and the skills possessed by employees rather than on lower labour costs compared with other locations
EN
This article presents the results of empirical research on the labour market of city travel guides, regional guides and mountain guides as well as tour leaders. The aim of this article is to evaluate the demand for the services of travel guides and tour leaders. The study included tourism entrepreneurs and the method of a diagnostic survey with the use of computer-assisted telephone interviewing (CATI) was applied. The obtained results confirmed the thesis that the labour market of travel guides and tour leaders is not stable and this is due to the seasonality, level of earnings and changing model of travel organization. The study also showed that in the five-year period from the deregulation of the professions, the market relations between travel guides and tour leaders on the one hand and tourism entrepreneurs on the other did not undergo fundamental changes. The results of the study may be useful for tour operators, organisations associating travel guides and tour leaders as well as for tourism administration at the central and regional level.
EN
In this paper an evaluation of the professional situation of property assessors in Poland in the field of acquiring professional authorization, type of services rendered and satisfaction gained from the occupation performed has been carried out on the basis of surveys in the form of interviews. The factors influencing the choice of profession of a property assessor, such as the training process, the system of granting professional authorization, the scope of services rendered and the frequency of performing particular services have all been placed under review.
EN
The paper sets out to examine the microeconomic aspects of the outsourcing and international transfer of services. To this end, the author defines some basic terminology linked with this process as well as its mechanisms and ties between enterprises in different countries. A chart showing a network of cross-border ties and service flows is presented, as well as the results of various business activities. Changes taking places in enterprises are analyzed from the perspective of evolution of their business operations, management and foreign expansion. The author highlights the importance of information and communication technology (ICT) in these processes. She shows that ICT services tend to be moved from developed countries to the Third World and Central Europe, among other regions, largely because Western European companies want to reduce their production and transaction costs. Many Central European countries are capable of providing modern ICT services at competitive prices. Modern ICT services range from data processing to know-how development, and the general rule is that technologically advanced services produce greater benefits for the service provider and the host country. The movement of services, technology and capital linked with outsourcing is a dynamically developing segment of the international market. Polish companies should step up their activities to win a larger portion of the market even though this forces them to meet a number of conditions, some of which depend on what happens in their business and institutional environments.
EN
Services, the staple of the modern economy, are subject to constant changes. These changes are contingent on economic processes that are the result of, inter alia, technological progress, intensifying globalisation processes and growing competitiveness. Increasingly important are specialised services, where staff with high qualifications are employed. Such services include dynamically developing knowledge-based ones. Their growth has been fostered by the increasing demand for modern services in the era of the development of a knowledge-based economy. This article focuses on the terminology related to modern services and seeks to answer questions about their role in the development of modern economies. The aim of the article is: (1) to identify modern services in the light of relevant literature; (2) to attempt to construct a model of the impact of those services on economic development; (3) to analyse the level of development of modern services in the EU member states, and (4) to empirically verify the model of the impact of the services on economic development in the EU member states. The empirical analysis was carried out with the application of statistical data from the Eurostat database.
EN
The study was created thanks to the author’s preferences to learn increasingly more about new technologies that are able to increase the potential of internal security of the state. Recently, interest in recording areas (difficult to access, dangerous, monitored in adverse weather conditions, monitored due to the implementation of tasks by relevant services), the development of methods enabling the transmission of various materials at a distance, and performing other complicated activities have increased. For this purpose, unmanned aerial vehicles (so-called drones, UAVs) that are versatile in many respects are used. The author noticed the need to disseminate such innovative devices on native soil, especially for using them in multidirectional strengthening of the security sphere. Polish companies producing UAVs for many foreign customers have already marked their presence in this matter. The achievements of the designers are so impressive that it makes us appreciate the development of our technical thought, and above all, the use of drones to ensure security and public order in Poland. A series of training courses is already conducted by the Police Academy in Szczytno, which is a good solution both for teachers and, above all, for the trainees themselves. Such an initiative will undoubtedly translate into increased interest in drones, and especially the incredible usefulness of these devices for uniformed services and other entities.
EN
Among the functions fulfilled by cities in relation to their hinterland, an important function is that of public administration. Changes in administrative division, instituted in Poland in 1999, have either weakened or strengthened the economical role of many cities. A city's position within the hierarchy of the centers of public administration within a country has, in Poland's case, a significant effect upon the geographical movements of companies. An attempt was made to preliminarily gauge the effect of administrative changes upon the location of corporate offices. Changes in the distribution of companies providing the selected types of services in the 100 largest Polish cities were taken into account. The relationship between the change in the number of companies in each city and the potential social and economic role of the city in the general sense was examined.
EN
The aim of this article is to show the impact of demographic changes on the situation in the services of the Silesian Voivodeship and its selected cities. The analysis covers the period of 1999–2019. The method of comparative analysis was applied in the study. The presented material does not allow defining the nature of this impact unambiguously. The dominant trend in the population decline in the voivodship and in most of its cities does not automatically result in a decline in the level of the development of services. We also observe stabilization or even its increase. This also applies to those services that are addressed to people of pre-working age, i.e. the group with the largest regression in the population. However, the dynamic growth in the number of seniors results in a significant increase in the number of institutions and social programs addressed to them. Yet, there is no doubt that services addressed to the elderly do not fully meet the needs of this group of residents today, and taking into account demographic forecasts, they must show high dynamics of development in the forthcoming years.
XX
Purpose: The purpose of this article is to confirm the thesis that the amount of public funds expenditure has no impact on the effectiveness of state functioning, which – to a greater extent – is dependent on the efficiency of these funds. In the article, the author claims that in the case of the European Union there is no explicit evidence concerning the efficiency of public funds in Member States – both on the micro and macro level. Methodology: A literature review conducted on the basis of collections of academic and scientific articles and an analysis of particular solutions implemented in the European Union and in OECD Member States as well as concerning the consolidation of public funds in the context of the effectiveness of state functioning. Originality: The author of this work – on the basis of the (performed) analysis presented in the article, explains that the optimal fiscal policy should use appropriately selected tools allowing to achieve the best (optimal) method for the management of public funds, in particular the external and internal position of the economy of the given country. The key factors that decide on the effectiveness (excluding non-financial factors) are neither universal (absolute) nor relative extent of public spending. The author concludes that the level of effectiveness is either dependent on the structure of this spending and procedures connected with public expenditure planning, executing, accounting and reporting processes, or the level (quality) of the effectiveness and efficiency evaluation system.
EN
Small towns with urbanistic historical simple layout and preserved medieval spatial arrangements represent an integral part of town network of the Lodz voivodeship (just under 16 % of all towns and 33% of all small towns of up to 10 thousand inhabitants). In these towns there are numerous historic buildings which form cultural value not only on a local but also regional scale. There are different forms of protection of cultural heritage they shape. One form of direct protection of their value includes planning provisions which define functions of these buildings. It should be defined as part of spatial policy which forms of use of buildings are best for preserving and increasing the quality of monuments. In the course of research the following areas have been investigated: age, state of preservation, protection type, ownership relations and, above all, forms of use in relation to historic buildings. This research is aimed at identifying optimal, from the point of view of preservation of these buildings, planning provisions shaping the areas of their location. The research has established that services contribute the most to preserva-tion of historic buildings. The effect is a more detailed analysis of types of services and the impact they have on the state of monument preservation.
PL
Małe miasta o urbanistycznym historycznym układzie prostym z zachowanymi średniowiecznymi układami przestrzennymi stanowią istotną część sieci miast woje wództwa łódzkiego (niespełna 16 % wszystkich miast i 33% wszystkich małych miast do 10 tys. mieszkańców). Znajdują się w nich liczne budynki zabytkowe, które tworzą wartość kulturową nie tylko w skali lokalnej, ale także regionalnej. Istnieją różne formy ochrony kształtowanego przez nie dziedzictwa kulturowego. Jedną z form pośredniej ochrony ich wartości są zapisy planistyczne określających funkcje tych obiektów. W ramach prowadzenia polityki pr zestrzennej należy zdefiniować, jakie formy użytkowania obiektów najlepiej służą utrzymywaniu i podnoszeniu jakości zabytków. W podjętych badaniach przeanalizowano wiek, stan zachowania, formę ochrony, stosunki własnościowe oraz przede wszystkim formę użyt kowania budynków zabytkowych. Badania te mają na celu identyfikację optymalnych, z punktu widzenia utrzymania tych obiektów, zapisów planistycznych kształtujących tereny, na których one występują. W wyniku badań ustalono, iż najbardziej do zachowania obiek tów zabytko - wych przyczyniają się funkcje usługowe. Efektem tego była dokładniejsza analiza rodzajów usług i ich wpływu na stan zachowania zabytków
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EN
The paper is a critical literature review aiming at synthesising knowledge on shaping the service sector in urbanised areas. Starting from classical concepts of hierarchical service systems (Christaller, Lösch, Palomäki, Nowakowski) through considerations on the impact of teleinformatics on the services sector, to contemporary research on hierarchical -network spatial and functional structures (Ossowicz), the paper points to the role which can be played by local service centres in spatial planning. The five guidelines for urban planning describe crucial conditions which have to be met in order to generate a positive influence on land -use and the quality of life in urban neighbourhoods. The guidelines may be a starting point for empirical research and may play an inspiring role in local policy in urbanised areas.
EN
In post-socialist spatial restructuring, over-industrialised economies experienced a period of intense tertiarisation and the decline of industrial employment. However, the role of services in this process shows strong sectoral and spatial differences. In addition to structural correction, tertiarisation may be interpreted as the bearer of economic modernisation, but also a symptom of weakness where services dominate due to an absence of economic alternatives. Advanced business services are strongly concentrated in central regions, while elsewhere economic growth is still mainly driven by industry, whose location shows high path-dependency going back to the quantitative and qualitative factor supply, as well as a broader societal and institutional background that encourages the reproduction of industrial milieus. Using empirical evidence from Central and South-Eastern European countries, the author examines how the sub-national location differences of services and industry reshape and recreate the region’s traditional centre–periphery differences: evidence points to differentiation between not only central and non-central regions, but also the Central and South-Eastern European group of new EU members and candidate states.
EN
The paper aims to present changes in the structure of activities undertaken in Lodz, oriented towards the development of the service sector, including creative industries. A well-developed service sector provides a city and its residents with a long-term income increase and – in the case of Lodz – it creates opportunities to overcome industrial monoculture. The paper will present the dynamics of the service sector development in Lodz during Poland’s economic transformation. The conducted analysis will be based on the available statistical data. Many publications and reports related to the socioeconomic situation of the city will be also used for the purpose of the paper. Conclusions will allow to indicate the role and importance of the service sector in the city economy and to determine the competitive position of the city in the European dimension.
EN
The purpose of this article is the empirical verification of characteristics of innovation activity and innovation in service companies based on the results of the Community Innovation Survey. In the first part of the study the characteristics of services that determine the nature of innovation activity and innovation model in service companies are indicated. In the following part the empirical verification of these features, based on the results of the CIS for all EU countries, is carried out. Including into the study all EU countries gives a large number of observations, and it should be noted that the previous studies in this area have been conducted based on the data for the individual countries. The research method is to compare the innovative activities of industrial and service companies in the EU countries, which shows the possible differences in the nature of innovation activities of companies from both sectors. This allows to answer the question whether the innovative activities of service companies can be studied using the same tools that are used in industrial companies (assimilation approach) or to develop new methods for measuring innovative activity − (a) specific to service companies (demarcation approach) or (b) relating both to companies from both sectors (integration approach). In the article all the characteristics of innovation activity in service companies are positively verified. The exception is an interactive nature of innovation activities in service companies. It is important to pay attention to the data from the last two CIS rounds, from which we can find out that non-technological innovations are equally important in industrial companies, as well as in service companies, and both types of innovation are generally complementary to each other. It follows an interesting conclusion that it is impossible to make a simple distinction between technological innovation in industrial companies and non-technological one in service companies, and research on innovation activities should rather be based on an integration approach. Unfortunately, the dominance of assimilation approach in CIS makes innovative activities of service companies are still not thoroughly examined and fully recognized. Therefore, despite the positive changes in the quality of the data, which can be seen when comparing the results of the latest and possibly the oldest CIS rounds, further changes are necessary in this area. Proposals for such changes are indicated by the author.
EN
The present model of providing services has evolved as a result of the use of the IT tools and systems. It is a noticeable trend that the customer participation in the design process is an added value in design of IT systems or the services themselves. It is precisely the customer participation in designing of IT systems that is of crucial importance for meeting the expectations of the end-user. This article presents the ways in which advantage can be taken of the added value created due to the customer participation and how to use this participation in the designing process.
EN
Services, the staple of the modern economy, are subject to constant changes. These changes are contingent on economic processes that are the result of, inter alia, technological progress, intensifying globalisation processes and growing competitiveness. Increasingly important are specialised services, where staff with high qualifications are employed. Such services include dynamically developing knowledge-based ones. Their growth has been fostered by the increasing demand for modern services in the era of the development of a knowledge-based economy. This article focuses on the terminology related to modern services and seeks to answer questions about their role in the development of modern economies. The aim of the article is: (1) to identify modern services in the light of relevant literature; (2) to attempt to construct a model of the impact of those services on economic development; (3) to analyse the level of development of modern services in the EU member states, and (4) to empirically verify the model of the impact of the services on economic development in the EU member states. The empirical analysis was carried out with the application of statistical data from the Eurostat database.
EN
The aim of the article was to determine service sector’s influence on the economic growth in Poland. The article describes various factors influencing the development of the third sector and its influence on economic processes. The consumer behaviours of clients – their expectations in relation to the service market, have been presented. The characterization was carried out based on secondary data and studies carried out by the authors. Based on the carried out research, it can be stated that 75% of service providers indicate difficulties when setting up a service-oriented business. The existing service-oriented entities are of sufficient demand as confirmed by the 37% of service providers, which translates to direct satisfaction from the work of 62% of businesses. Characterized by the highest demand are medical, hairdressing and cosmetic services. It was also proven that the positive influence of services on the general condition of the economy has a direct effect on the increase in average employment over a long period of time. Customers decide to employ the services of the private sector more frequently as they believe the quality of the services provided by the public sector to be lower. On the whole, they rate the quality of services in Poland as average. Among the analysed groups of respondents 60% believe that Poland’s accession to the EU had a significant influence on the quality, variety and availability of services.
EN
The author in her article presents services as a market product which is more and moreoften an innovative product. A particular attention is paid to the services' features which have an important impact on behaviour of the services market participants. Introduction to the market of new, improved, technologically advanced services requires a competent consumer.
UK
The author in her article presents services as a market product which is more and more often an innovative product. A particular attention is paid to the services’ features which have an important impact on behaviour of the services market participants. Introduction to the market of new, improved, technologically advanced services requires a competent consumer.
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