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On the Importance of Experience-Based Work Action and Tacit Knowledge for Workplace and Social Innovation

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Neumer J., Pfeiffer S.

Warsaw Forum of Economic Sociology

2015

vol. 6

issue 11

101-115

Companies are increasingly facing uncertainties and a variety of dimensions of imponderability. Being innovative and economically successful in turbulent times moreover increasingly requires companies to address topics of sustainability and to respect requirements of customers and other stakeholders. Companies have to bring civil society back in to find solutions to current and future challenges. But this deeply challenges the traditional forms of organisation. After an era of re-engineering organisations towards standardised processes that where tightly bound to the logic of short-term profit and shareholder markets, companies have to open up and become agile and competent for dialogue on an organisational level. This development is accompanied by the necessity to cope with uncertainties instead of annihilating them. This article argues why the tacit and experiential knowledge of employees is the key factor to tackle uncertainties and to design appropriate workplace and organisational innovation. We will outline how these factors elude approaches to formalise or digitise them and are therefore endangered by objectification of work. A new quality of participation is needed to acknowledge and support the employees' tacit and experiential knowledge and experience-based work action to strengthen processes and results of workplace innovation and social innovation.

Declining Innovation Performance of the Hungarian Economy: Special Focus on Organizational Innovation. The Example of the European CommunityInnovation Survey (CIS)

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Makó C., Illéssy M., Csizmadia P.

Journal of Entrepreneurship, Management and Innovation

2012

vol. 8

issue 1

116-137

In this paper the authors intend to examine the innovation performance of the Hungarian firms before and following the period of the global financial crisis and economic downturn. Contrary to the mainstream approach non-technological innovation, more precisely workplace innovation is put into the focus of the analysis. The authors argue that this is a neglected dimension of firms’ innovation activities which may become an important source of competitiveness at company level and thus it deserves more attention. The analysis of empirical data of the various waves of the European Community Innovation Survey (CIS) on non-technological innovation shows that the innovation performance of the Hungarian firms is declining. The authors complement this statistical analysis with the results of the European Working Conditions Survey demonstrating that there are significant differences in the innovation performance of such country groups as the EU-27, the Nordic and the Post-Socialist countries. Beside the country-specific comparison, the authors evaluate the performance of the Hungarian and Slovakian knowledge-intensive business service sector identified as a driver playing a “benchmark” role in speeding up workplace innovations. Finally, some key lessons are drawn indicating the need for a map on the distribution of different work organization forms in order to better understand the companies’ innovation activity and skill requirements.

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1 Journal of Entrepreneurship, Management and Innovation

1 Warsaw Forum of Economic Sociology

1 Csizmadia P.

1 Illéssy M.

1 Makó C.

1 Neumer J.

1 Pfeiffer S.

1 2015

1 2012

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On the Importance of Experience-Based Work Action and Tacit Knowledge for Workplace and Social Innovation

Declining Innovation Performance of the Hungarian Economy: Special Focus on Organizational Innovation. The Example of the European CommunityInnovation Survey (CIS)