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A Comprehensive Framework of Design Thinking Approach in Knowledge Management: A Review in Academic Context

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Mostofa S. M., Othman R., Mukherjee D., Hasan K. K.
Journal of Education Culture and Society
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2020
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vol. 11
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issue 2
281-294
EN
Aim of research. Design thinking (DT) is an essential context for knowledge management (KM), as it promotes the link between KM initiatives and an organization's strategic goals and objectives. This article analyzes the DT process in terms of its capability to create KM. The detailed analysis on the aspect of the working mechanism of DT – how KM is represented and created in the process. This article examines the DT procedure in terms of its ability to generate design knowledge. In this regard, the main purpose of this paper is to review the approaches to KM applied to DT and to suggest directions for how such a supervisory system could evolve. Methodology. This study is thematic in its nature and it was prepared on the basis of secondary data and also based on an inclusive review of the literature and similarly computation of secondary information. To formulate this paper the researchers used books, earlier published articles, conference papers, and numerous research reports. Results and conclusions. This article concludes by proposing an intuitive model for DT and KM. KM for its successful application in higher learning institutions in the areas of course design institutional strategy formation and faculty resource sharing.
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Knowledge Management: Determine the Influencing Factors for Practicing at the Libraries in Bangladesh

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Mamun Sk M., Othman R., Zulkifli Z.
Journal of Education Culture and Society
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2023
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vol. 14
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issue 1
672-696
EN
Aim. The main objective of this research is to know the influencing factors for KM practices in the library field of Bangladesh from the user's point of view. Therefore, the study examines the elements influencing Knowledge Management (KM) practice in Bangladeshi university libraries. Methods. Present research used a quantitative approach, by adopting printed survey questionnaire for data collection from the users of the University of Dhaka (DU) and the University of Rajshahi (RU) in Bangladesh. Statistical software IBM®-SPSS® was used for data analysis, and the "partial least squares" (PLS) method was used to test the proposed hypothesis. Results. The findings revealed that KM familiarity and perceptions in gender and current study level varied across users. This study found that all the proposed hypotheses are supported, i.e., the service quality and critical success factors are the most influencing factors for practicing KM in the DU and RU library. Conclusions. The findings provide valuable insights regarding awareness about KM practices and assist university authorities in formulating relevant policies and taking necessary actions for KM practices in libraries. Originality. The present research is one of the first research in Bangladesh that identified the influencing factors of KM from the user’s point of view.
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