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EN
The economic situation Europe is currently experiencing, and consequently, the constant economic adjustments set by Public Administrations of European countries, are forcing the university libraries to rethink their acquisitions policies under the criteria of use and cost, in order to achieve a greater efficiency in terms of offered services, available resources and invested budget. The aim of this paper is to describe how the Library of the University of Almeria (Spain) is acting in this environment, producing annual assessment reports of its information resources, and using them as the basis for raising its budget. This evaluation includes both the electronic resources (through detailed studies of the number of searches and downloaded documents in all subscribed e-journals and e-books databases) and the recommended bibliography for students in printed format (through the analysis of the number of loans and the use in the reading rooms). As a result of this analysis, adaptation of the bibliographic collection to the users’ needs, modification of the staff workloads, and accuracy of the librarians training programs, have been achieved.
EN
In recent years, European Universities have been immersed in the search for formulas that meet the requirements of new management systems, based on the rationalization and assessment of both economic and human resources. Nowadays, the adaptation to these goals is a constant in the implementation of different management models, contributing to suit the patrons’ needs to the new environment: continuous analysis of working procedures, updating of librarian competencies and adjustment of new organizational structures to new methodologies. This paper presents a reflection about the changes that have taken place during the last decade at the Library of the University of Almeria (Spain), since the adoption of a process-oriented management system and the definition of the continuous assessment of working procedures. Concurrently, the abilities of the staff have been adjusted to the new situation, on the basis of the definition of the skills needed for the achievement of the library goals. It is described how new library services have been implemented through the analysis of the patrons’ needs: the Research Support service, or the Services and Resources Assessment service, have been set up in order to make the library budget more effective and rational. Librarians’ skills needed for these activities are analyzed, so the library staff can be appropriately trained, with the main objective of adjusting the Library goals, the librarian capabilities and the University needs through the performance evaluation of each position in this Service.
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