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  1. 1 Lodz Papers in Pragmatics

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  1. 1 Fraser B.

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  1. 1 2007

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Pragmatic Tactics in Mediation

100%
Fraser B.
Lodz Papers in Pragmatics
|
2007
|
vol. 3
|
issue -1
61-78
EN
Mediation is the process by which a neutral third-party works with disputing parties to assist them in reaching an acceptable, voluntary settlement of their dispute. Mediators are often faced with competing demands over and above those of the dispute itself. For example, establishing and maintaining control of the mediation process without appearing to bully the disputants, persuading a party to reexamine it's position without appearing to lose their neutrality, and convincing a party that the present offer of settlement is the best possible, given the circumstances, without appearing to be determined to reach closure at all costs.The present paper examines data from labor, divorce, and community mediations (both transcripts and reports from the mediators) to show how mediators reduce tensions like those mentioned above through various devices such as establishing common ground, reframing the issue, use of metaphorical examples, and reliance on innuendo, ambiguity, and equivocation.
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