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EN
Objective: New public governance is one of the most popular paradigms in public administration management. The aim of this article is to examine the co-production of public services, which is gaining interest in many European countries, including Poland, and to find out how co-production is defined, what the reasons to pay attention to this tool are, how we can distinguish between different models of co-production and, last but not least, what the possibilities and drawbacks of introducing it into practice are. Research Design & Methods: The article is a literature review based on the most important public management journals. Findings: In conclusion, the author shows new ways of defining co-production and presents a proposal for further research strategies for the co-production of public services. Implications / Recommendations: The meaning of co-production of public services has varied over the last few years due to the fact that various new elements have emerged. Therefore there is still a huge field, to cover such as conducting research about the use of social media in the co-production of public services. Contribution / Value Added: The most recent literature review about co-production was conducted by Vooberg in 2014. As a result, this article refreshes the knowledge about it and proposes a new research agenda for the future.
EN
For many years behavioral insights has been on the top of political agenda. The aim of this article it to examine how the most innovative countries use this public management tool into public administration realm. In pursuit of this, behavioral insights units have been research in six countries. In conclusion author figure out that there is still a huge room for development and looking a new strategy to implement nudging in a larger scale.
EN
Co-production of public services is an increasingly popular tool in public management, although it is still a new phenomenon in Poland. Despite the attention researchers give to co-production, some significant gaps remain. In this article, the author attempts to examine the legal possibility of implementing co-production by the Polish local government by local initiative and Solecki Fund. The article aims to examine how major Polish cities gathered in Union in Polish Metropolises used local initiatives. The next step in research is to find out how Solecki Fund is spread among rural areas according to statistical data. It is proved that only a handful of local governments in Poland are truly engaged in co-production. However, Solecki Fund can be shown as an excellent example of citizens’ engagement. It is presented a possible agenda on what can be done to make co-production more popular and used on a regular basis not only in metropolitan but also rural areas.
EN
Objectives: The public sector has been subjected to financial pressure. One of the tools to improve the environment of the public sector entities and introduce greater management flexibility in governance is establishing Shared Services Centres (SSCs). Research: The article presents a case study regarding the implementation process and the effectiveness assessment of this solution based on the example of the city of Toruń. Research Design & Methods: The paper provides a case study of SSC of the city of Toruń. Findings: Based on the results, it can be concluded that the key barrier to the implementation of SSCs as the innovation tool of public management is the lack of understanding of business management tools among directors of public sector units that were not involved in the issue of management efficiency. Implications / Recommendations: What appears to be the most challenging is the sociological factor that matters in terms of SSCs implementation. Social capital of the units’ directors, trust, and reciprocity is much more important than institutional arrangements. Contribution / Value Added: The paper shows the first evaluation of SSC in local government in Poland based on a case study. It is believed that this approach might be very fruitful for further theoretical research and practical implementation. Article classification: research article
PL
75-94 Problematyka partycypacji społecznej od wielu lat jest bardzo popularnym przedmiotem badań i zainteresowań praktyków. Niewiele uwagi poświęca się jednak kwestiom formalnych i organizacyjnych narzędzi zarządzania tym procesem. W artykule zaprezentowano wynik badania, którego założeniem było stworzenie kategorii infrastruktury partycypacji oraz pomiar jej wykorzystania w 17 miastach Polski. W tym celu autorzy opracowali własną metodę badania praktycznego zastosowania narzędzi partycypacyjnych. Na podstawie uzyskanych wyników autorzy stworzyli typologie narzędzi partycypacji oraz sklasyfikowali miasta pod względem zaawansowania ich wykorzystania. Wskazane też zostały najczęściej i najchętniej stosowane narzędzia oraz poziom ich wdrażania.
EN
For many years, public participation has been a very popular subject of research and of interest for practitioners. Little attention has been devoted, however, to the issues of formal and organizational tools of managing this process. The paper contains the results of research aimed at creating the concept of participation infrastructure and at measuring its application in 17 Polish cities. For these purposes, the authors develop their own method of examining the practical use of participation tools. Typologies of participation tools are created and cities are classified according to their advancement, basing on the results of the research. The most popular and most willingly used tools are indicated, together with the levels of their implementation.
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