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Zarządzanie Mediami
|
2018
|
vol. 6
|
issue 2
135-158
EN
This article presents elements of management process of broadcast station based on an example of Radio Kraków, focusing on emotions of listeners in creating the strategy of this broadcast station. The author notices that broadcast station is a specific type of media organization which loses its uniqueness and symbolic character under the convergence process. Thanks to making two categories of radio listeners, the paper presents differences in influencing on their emotions during listening to a radio station. Pointed at the need for superior engagement of present managers in the management of broadcast station by immaterial values including emotions.
PL
Z badań naukowych wynika, że emocje i poznawcze reprezentacje toczącej się na Sali rozpraw sprawy wpływają na zdrowie psychiczne uczestników postępowania, a w szerszej perspektywie –całych społeczeństw. Od lat 90. problem ten jest dostrzegany i badany przez terapeutyczną jurysprudencję, której najważniejsze założenia mówią o terapeutycznej i antyterapeutycznej mocy postępowania sądowego. Podstawową rolę we właściwym wykorzystaniu tych możliwości odgrywają główni aktorzy postępowania, pełnomocnicy i przede wszystkim sędziowie. W artykule poruszono problem zarządzania przez sędziego pozaprawną warstwą postępowania sądowego w sprawach dotyczących dzieci. Przedstawiono strategie i przykłady stosowania przez sędziów technik kierowania emocjami na sali rozpraw. W podsumowaniu zaproponowano szersze otworzenie się wymiaru sprawiedliwości na wiedzę psychologiczną, psychiatryczną i socjologiczną, a także szkolenia rozwijające umiejętności sędziów w zakresie wzmacniania terapeutycznego oddziaływania sali sądowej.
EN
Research shows that emotions and cognitive representations which appear in judicial proceeding have impact on health of victims, offenders, and other people involved in the legal process, including the whole society. The phenomenon has been explored by the Therapeutic Jurisprudence movement since early nineties. The approach suggests that the law and legal procedure can function as a therapist. The main roles in producing therapeutic or anti-therapeutic consequences of court proceedings play judges. The purpose of this article is to show how judges manage to control psychological dimension of courtroom proceedings in which children are involved, to foster its therapeutic outcomes. Some examples of emotional control strategy and techniques are presented. In conclusion interdisciplinary approach to judicial proceedings is recommended as well as trainings for judges in identifying therapeutic goals of court hearing and applying useful techniques explicitly and systematically.
EN
This study looks into the culture of nursing professionals in the present-day Czech health-care system at a time of personal, generational, and educational transitions (reforms), which have driven a change of organisational-cultural means in the relationship between two key professions: doctors and nurses. The article presents the results of a biographical study of nurses, paying detailed attention to their emotional labour in cooperation with doctors in accident and emergency ward settings. The study draws on the concept of organisational culture in practice/action, on a Goffmanian and Garfinkelian ethnomethodology of scripts of interaction (rules, norms) in order to reconstruct the feeling rules that govern a nurse’s emotional display and her role in cooperating with doctors. The article stresses the importance of emotion management as a substantial part of the gendered professional identities of health-care workers and discusses the situations when nurses’ subordinate status requires a kind of stressful emotion management to keep the doctor-nurse professional relationship intact, which is not required from doctors. The study also presents a variety of coping strategies or practices normalising these morally questionable feeling rules and norms, which guide action as an integral part of the ordinary practices of the social organisation of the nurse’s occupation in hospital settings.
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