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Fighting unlicensed tour guides: a case from the Czech Republic

100%
Novotný L.
The Lawyer Quarterly
|
2021
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vol. 11
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issue 2
381-393
EN
The Czech Republic has been selected for a case study of a country without legal rules on tour guide practice. Especially Prague has seen widespread operation of illegitimate tour guide services, which leads to economic costs and damages the city’s reputation. The data consists of primary sources, laws and transcriptions of formal debates on the new legal rules. In the analysis, we assessed the new legal rules qualitatively, analysed the parliamentary debates in the Czech Republic, and compared the state of legal regulation of tour guide practice in EU countries. The new legal rules will provide for official checks on tour guides. In the legislative process, tour guide associations lobbied with a view to making the rules more stringent. They achieved to make it compulsory for all tour guides to carry IDs in plain view. Tour operators and travel agents were opposed to the legislation. They achieved to prevent amendments to the Trade Licensing Act. As a result, tour guides without professional qualifications will continue to be allowed to operate, only with a registration and an ID.
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Work-related stress experienced by tour guides

100%
Akkuş G., Arslan A.
Turyzm
|
2023
|
vol. 33
|
issue 2
95-110
EN
Work-related stress (WRS) is stress caused or exacerbated by work. As ‘maestro’, tour guides (TGs) perform a variety of tasks within and outside the job description. Tour guides inevitably feel stress due to the demands from various parties. This study focuses on WRS of TGs and contributes to the literature by identifying stress factors from the perspective of TGs. According to the explanatory sequential design frame, a quantitative study was conducted with 90 participants, followed by a qualitative one with 16. From the five categories extracted through content analysis, to understand the relationship between WRS and work-related ill health (WRIH), WRIH-type and WRIH-reason were further analyzed. Findings show that WRS accounts for 15% of all the health problems of TGs. Unsafe conditions (UCs) are responsible for much of the stress experienced, while harassment, bullying and mobbing (HBM) from customers, shopkeepers, drivers and travel agents is the main stressor.
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