PL EN


2009 | 3 | 2 | 171-185
Article title

Kvalita výzkumů ve správě věcí veřejných: příklady šetření městských zastupitelů a klientů městských úřadů

Authors
Content
Title variants
EN
THE QUALITY OF PUBLIC ADMINISTRATION RESEARCH: EXAMPLES OF SURVEYS ON MUNICIPAL REPRESENTATIVES AND CLIENTS OF MUNICIPAL OFFICES
Languages of publication
CS
Abstracts
EN
An increasing number of surveys are employed in the field of public administration. This begs the question, what is the quality of this form of research? In this article two different surveys are presented and compared. First, a client satisfaction survey implemented at twelve municipal offices is examined. Second, there is an exploration of an international comparative research project that studies municipal representatives (MAELG). An examination of the research methodologies employed in both of these two surveys reveals the problems inherent to this type of inquiry. Strategies for overcoming these obstacles in future research are described. This study argues that examination of methodological issues can lead to important substantive insights; in this case it is the link between public administration and democracy.
Year
Volume
3
Issue
2
Pages
171-185
Physical description
Document type
ARTICLE
Contributors
author
  • Dan Rysavy, Data a vyzkum - SDA Info, redakce, Sociologicky ustav AV CR, v.v.i., Jilska 1, 110 00 Praha 1, Czech Republic
References
Document Type
Publication order reference
Identifiers
CEJSH db identifier
11CZAAAA094930
YADDA identifier
bwmeta1.element.443ff0d1-610f-3359-8e47-787c02f8e2c0
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