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EN
Aim. This ethnographic study explores the impact of the digital divide within the collective of Peruvian migrant women employed in a highly precarious sector, such as domestic services. Methods. This has become evident in this multisite and virtual ethnography, with the following objectives: to analyse the variables that affect digital exclusion, in addition to identifying and deepening the different digital competencies and uses of Information and communication technologies (ICT) in the migratory projects of Peruvian migrant women. In order to achieve these objectives, we undertook fieldwork during the COVID-19 pandemic in two contexts, Italy and Spain, using semi-structured interviews and virtual observation, during which we employed online social networks as research tools. Results. Although digital inequality was a reality prior to COVID-19, it has been worsened by the pandemic, at which time we began our fieldwork. Inequalities between men and women in the different areas of society are reproduced within the context of new technologies. This is termed the gender digital divide and is considered a form of social exclusion, which intensifies and feeds back into itself. Gender inequality in terms of the use of ICT and digital skills intensifies in communities that are even more vulnerable, such as migrant women, whose plenary incorporation into information society is limited. Conclusion. The use of ICT can aid in social inclusion of migrants in digitally advanced societies. However, Peruvian migrant women face new forms of social exclusion due to limited digital access, economic difficulties, and individual digital skills, leading to a gender and generational digital gap.
EN
Aim. This article presents an ethnographic exploration of technology use among migrants. The main question explored is how migration processes are mediated by communication between migrants and their support network, considering the role of Information and Communication Technologies (ICTs). Methods. Multi-situated and virtual ethnography have allowed researchers to access and obtain relevant discourse on the experiences, perceptions, and strategies of migrants in a non-invasive way. Results. In pre-digital contexts, support networks of friends and family provided sources of information in the development of migration projects. With the spread of technology, Facebook’s virtual communities are a means of facilitating migration strategies. Likewise, ICTs bring migrants and their families closer to the “there”, bolstering their bonding social capital and therefore their emotional well-being. Despite the language barriers, and the stereotypes and prejudices held by native-born residents, virtual social networks allow migrants to strengthen their bridging social capital, facilitating the integration of different Latin American migrant groups in the destination society. Conclusion. Today, ICTs have transformed migration strategies and expanded bonding social capital, allowing migrants to share common interests with their family setting, despite the distance. Limited interaction between migrants and native-born residents restricts bridging social capital, but the virtual sphere allows the Latin American diaspora to pursue common interests and overcome cultural barriers.
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