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EN
The subject of the study was defining legal and administrative aspect of regulation as the new function of contemporary public administration and the structural position of the regulatory bodies in the structure of the Polish public administration. The starting point to present particular regulatory systems existing on the so called regulated markets (i.e. rail transport market, fuel and energy market as well as telecommunication and post market) was the analysis of the term regulation. There was the question of the reasons for and aim of introducing the regulations to the economy. It is necessary that public administration is active on specified areas so that the aim (or aims) is met. Actions of the regulatory bodies were explained by using both the method of describing their areas of activity and the description and analysis of action forms. Difficulties to specify the content of the regulatory function unambiguously were the reason why the usage of research instrument in the form of legal control system to specify legal relations between regulatory body and participants of particular market as well as between bodies regulating particular market was suggested. The legal relations as a whole were defined as regulatory control system. In the summary the conclusion saying that regulation is the new function of the contemporary public administration in Poland.is presented
Zarządzanie i Finanse
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2012
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vol. 1
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issue 2
573-584
EN
The aim of the paper is to evaluate the functioning of public organizations and their decision-making processes. The article examines the application of AHP method using the example of energy strategy problem. By presenting possibilities of AHP method it will be proven that public administration’s decision-makers can use various management methods to improve the effectiveness of their decisions.
EN
The article concentrates on the differences in the management of human resources in public administration as compared with well-known commercial organizations. Specialists in administration science concern themselves with such questions as the status of clerk, recruitment, and training on a rather marginal basis. However, a new look at developing principles of professionalization, formalization, and centralization within the framework of personnel strategy is necessary. The result of reform of the public administration system should be the modernization of the personnel status and function in Poland's central and local government administration.
EN
Public administration realizes many processes with information management tools. The latter are applied to proper recognition and usage of organizational information resources. Information management is responsible for information usage in decision-making processes. It is different to knowledge management. The latter includes the whole process of reliable information processing and application. Knowledge, as opposed to information, is rooted in experiences, opinions, and expectations of the users – this results in the need of knowledge sharing. Public administration runs numerous activities timing in knowledge development, like collection and accumulation of information, its ordering and dissemination. The article presents the problem of knowledge resources’ management in the context of ICT tools development (eGovernment).
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2013
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vol. 58
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issue 2 (349)
8-17
EN
Management control is meant to support the development of service providing administration. It is not an easy task, though, and it cannot be quickly realised, due to several problems it implies of various nature: general, legal and psychological. In her article, the author discusses the most important problems and, simultaneously, she presents potential solutions to them. She emphasises that management control implementation, as well as the limitation of already recognised barriers, is a long-lasting process in which all public administration bodies should participate. Success of this process depends on both, the entities responsible for implementing the management control system, and, partially, on the entities that assess its progress and present assessment conclusions and recommendations.
EN
The article presents an analysis of the performance of regional governments - the institutions representing the self-governing regions in the Czech Republic. The authors try to answer the question of whether regional governments function similarly or whether they vary in terms of performance, and if they do vary, how structured and how large are these differences. After a review of the position occupied by the regions in the Czech public administration system, and after assessing the ways in which regional government performance can be understood and measured and the accessibility of necessary data, indicators are proposed and used to create an aggregate index of regional government performance. An analysis based on these indicators shows that there are considerable differences between regional governments in terms of the structure and the level of their performance. Based on the performance index it was possible to distinguish regions with above-average, average, and below-average regional government performance. The territorial distribution of these groups and some other factors confirm the validity of these measurements.
EN
An increasing number of surveys are employed in the field of public administration. This begs the question, what is the quality of this form of research? In this article two different surveys are presented and compared. First, a client satisfaction survey implemented at twelve municipal offices is examined. Second, there is an exploration of an international comparative research project that studies municipal representatives (MAELG). An examination of the research methodologies employed in both of these two surveys reveals the problems inherent to this type of inquiry. Strategies for overcoming these obstacles in future research are described. This study argues that examination of methodological issues can lead to important substantive insights; in this case it is the link between public administration and democracy.
EN
The paper deals with issue of the position of the measure of general nature – a relatively new instrument – in the system of forms of a public administrative activity. It deals with the content, forms of activity and their classification. Attention is focused mainly on measures of a general nature (definition, material vs. formal concept, legislation). The author prefers a material perception of a measure of a general nature. It considers that the terminological aspect of this matter should not be ignored. Certain acts having the nature of an act of a general nature may be considered as normative administrative acts (generally binding acts). It considers that the measure of a general nature constitutes a separate form of public administration activity.
EN
The article provides a view on the position of national energy regulatory authorities in Slovakia and Czech Republic. Especially, this article deals legal relationship between national energy regulatory authorities and executive power as it is defined in relevant legal acts of the European Union. Also, this article analyses aspects of privatization in the energy sector which we had an opportunity to see in the last period and which has been influencing the position of national energy regulatory authorities. Based on, significant aspects of national energy regulatory authorities the author of this article tried to propose some legislation changes to strengthen the position of national energy regulatory authorities in a public administration system.
EN
The paper is aimed at presenting main contemporary trends in changing management and the extent of their realization in the practice of Polish public administration. First, an attempt was made to systematize changes in public management (PM) reflected in PM models. The conducted analysis allowed to distinguish a new model, namely the model of innovative public management. It is characterised by high multi-faceted and multilevel capability to solve problems related to management of public affairs. Next, considering basic regularities of contingency approach in management and in implementing organisational changes, and also the necessity of observance of the efficiency principle, it was assumed that innovative management was most useful to the Polish public administration. However, according to quoted empirical research, its implementation is possible in the future because of limited and uneven utilization of the assumptions of this model in practice.
EN
The issue of the organizational unification of administrative structures constituted one of the most discussed subjects in the legal-administrative literature of the 19th century. Two con- tradictory systems of the organization of the public administration, a real and provincial one, were analysed in terms of its advantages and disadvantages. A real system was understood as a subjective division of duties of the state administration into selected organizational structures of the organs subject to a given department at the central level. The problem of mutual relations between central and local organs of the administrative man- agement of the country combined the subject of the real and provincial system with the issue of centralization and decentralization of administration. The theory of the administrative law combined the real system with the model of centralized administration, seeing in it an organizational system, consisting in a hierarchical arrangement of the whole administrative apparatus to one or several central organs in which the lower-level organs are deprived of an organizational inde- pendence while their activity is subject to a constant interference of superior organs. The issue of centralization and decentralization was tightly connected with concentration and deconcentration. The 19th century theory of an administrative law mixed the very notions, identifying concentration with centralization and deconcentration with decentralization. How- ever, concentration was understood as a concentration of decisive competences only under the administration of central organs, especially the ministers. In consequence, deconcentration was treated as a form of centralized administration, characterised by a specific type of relations of a hierarchical interdependence between the organs functioning in decentralised structures.
EN
The article attempts to identify the most significant areas of conflict in the crucial period of transition of the Lithuanian economy. The author focuses on the conflicts of interests within the administrative field, ignoring those characteristic for the spheres of politics, business or culture. However, he stresses that it is often difficult to precisely distinguish between types of conflicts as the boundaries dividing the particular spheres are vague and overlapping. Importantly, the author points out that the sources of conflict can be found not only among civil servants and public sector staff members, but also among a wide group of stakeholders of public organisations. From the analysis offered in the paper it can be concluded that despite numerous regulatory efforts undertaken by the Lithuanian authorities, corruption indicators and public opinion polls regarding the functioning of state institutions demonstrate that the problem of conflicts of interests is still unresolved. Among the dire consequences of this situation are lack of trust in the government, loss of sense of justice, submission to the rules dictated by more adroit players. This shows that there is a need for further endeavours to eliminate the sources of conflicts of interests.
13
51%
EN
The fundamental reform of public administration in Ukraine started after political changes in 2014. This process is connected with decentralization, which is to ensure the transfer of finances and political powers from the state administration to self-government. Ongoing municipal reform is needed to create a viable self-government in Ukraine. The article deals with examples of good and bad practice in the implementation of public administration reform in Ukraine.
14
51%
Zarządzanie i Finanse
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2012
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vol. 1
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issue 3
451-461
EN
The aim of implementing Total Quality Management to the public administration is to support the institutions of this sector so that quality of services provided to the customers – the citizens – were constantly improved. In this respect, taking ad-vantage of best practices applied in other offices may be helpful, even those of ISO standards. They became more and more essential as a form of work improvement of local and central government administration. These ISO standards unfortunately are not the medicine for office management improvement, but their formal character can facilitate some solutions. Introducing ISO norms in the office can be a proper start for wider models usage based on Total Quality Management. The CAF model (Common Assessment Framework) based on model of superiority EFQM (European Foundation for Quality Management) and adjusted to specific features of public administration seems to be a good tool in improving the quality and in collecting of good practices. The regional development programs of public administration are being more and more widely implemented too. Applying each of methods leads to the constant improvement of the service quality in public administration. But it can be possible if the administrative offices may be regarded as organizations that provide services to the external and internal clients.
EN
Public administration tasks for the protection of agricultural and forest land in Poland include the implementation of a universally binding law. In this way, a new reality is shaped in agriculture and rural areas, implementing standards of the European Union into the Polish reality. This applies especially in reference to the protection of the environment and complying with the intended use of agricultural and forest land.
EN
Nowadays, appraisal systems are one of the most important tools in human resource management. Many important decisions concerning the employee's professional development and career plans are made on the basis of their results. Taking the importance of the appraisal into consideration, this article's objective is to analyze the legal regulations connected with such assessment in organizations (private sector) and public administration. It is also an effort to look at the appraisal process from the legal point of view - not merely from the perspective of major HRM goals.
EN
The paper deals with changes and modifications of the regional territorial administration in 1938 - 1940 in Slovakia, on the example of the Dobšiná district. Changes in public administration began to occur in Slovakia in connection with territorial changes that resulted from forced agreements and pressure on the Czechoslovak Republic at the end of 1938. Germany, Hungary and Poland initially appropriated relatively large border areas of Czechoslovakia, which in public administration caused reasonably significant problems that led to the temporary regulation of public administration and in Slovakia, finally after the disintegration of Czechoslovakia led to the reform of public administration. The Dobšiná district was one of the results of territorial changes, as the southern part of the former Rožňava district was occupied by neighbouring Hungary.
EN
Satisfaction of a customer or client, whether that of a commercial organization or a public administration unit, is nowadays regarded to be a priority. Hence the need to measure customer satisfaction, and perform the measurement in a way which yields accurate result. This can be accomplished by using reliable and valid measurement instruments. In the article the authors presented the process of validation of the proposed scale for measuring the service satisfaction level of 'client' of the public administration unit. The empirical part of the article is preceded by an overview of the theory underlying the concepts of satisfaction and its measurement, customer service quality, as well as validity and reliability of a scale. As a result, the satisfaction measurement scale is presented which satisfies the requirements of validity and reliability.
EN
Requirements imposed on public administration make it necessary to use more perfect tools to assure its efficient functioning. The methodology of measuring the quality and efficiency in the local government administration is a creative synthesis of theory of the economy, administration and the phraseology as well. It is necessary to define a lot of aspects connected with the aims of public administration and to introduce variables which can be used in empirical investigations at offices of the local government administration. This article deals with the ways of measuring organizational effectiveness of the local departments and with the measurement of the quality of the public services concerning requirements of the quality management system. The possibility of using methods of measuring the efficiency of allocation of resources, scale efficiency and technical effectiveness was shown. The efficiency and quality of the local departments was compared. Presented methods of the measurement make it possible to check the results how the local government administration functions, however they may also be implemented in the central level of administration
EN
The article focuses on the topic of intellectual capital which influences to a greater degree the value of an organization and its position. The author also discusses the concept of balance score card (BSC). BSC is one of the methods of intellectual capital measurement that might be applied in public administration.
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