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Wykorzystanie benchmarkingu w pomiarze efektywności pracy zespołowej

100%
Gajda D.
Studia Ekonomiczne
|
2015
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vol. 230
184-202
PL
Artykuł porusza kwestię wykorzystania benchmarkingu w pomiarze efektywności pracy zespołowej. Celem opracowania jest prezentacja pojęcia, rodzajów i procedury realizacji benchmarkingu, identyfikacja możliwości zastosowania benchmarkingu w obszarze zarządzania zasobami ludzkimi oraz opracowanie schematu postępowania w pomiarze efektywności pracy zespołowej metodą benchmarkingu. W artykule podjęto próbę odpowiedzi na następujące pytania: − na czym polega istota benchmarkingu? − co stanowi przedmiot porównań benchmarkingu personalnego? − w jaki sposób dokonać pomiaru efektywności pracy zespołowej metodą benchmarkingu? Podstawę rozważań prowadzonych w ramach artykułu stanowią studia literaturowe, głównie obcojęzycznych czasopism naukowych, oraz rezultaty badań przeprowadzonych przez zagranicznych badaczy, firmy konsultingowe i ośrodki naukowo-badawcze.
EN
The article raises a question of the application of benchmarking while assessing the effectiveness of the teamwork. The aim of the dissertation is to present the definition, types and procedure of the realization of benchmarking within the Human Resources Department and to compile the action procedure while assessing the effectiveness of the teamwork using benchmarking method. The content of the article tries to answer the following questions: − what is the essence of benchmarking? − what is the main point of the comparisons within personal benchmarking method? − how are we able to assess the effectiveness of the teamwork using the benchmarking method? The bases of the analyses, which were conducted within this study/article, are literary studies of mainly foreign science magazines and the results of the research which have been conducted by foreign researchers, consulting firms and various research centers.
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Facylitacja zespołowego diagnozowania i planowania strategicznego w lokalnych organizacjach kultury

100%
Miodyńska A., Wacięga S.
Zarządzanie w Kulturze
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2018
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vol. 19
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issue 4
415-436
EN
The goal of the paper is to describe the process of a team-based (participatory) strategic diagnosis and planning in a local cultural organisation. The team-based method involves the participation of as many organisation’s staff members and stakeholders as possible in strategic diagnosis and planning. The scope of such participation principally covers the management; however, it can be expanded to include a workgroup of selected employees, all the employees, and representatives of the organisation’s environment. The selection of the scope of participation in strategic diagnosis and planning is conditioned by the objectives set by the entity responsible for the organisation (e.g. the management or a supervisory body), the effectiveness of the planning process (decision-making dilemmas: participation – effectiveness), the needs of the local environment, and the selected model of the organisation. A crucial role in supporting the team-based (participatory) process of strategic diagnosis and planning is played by a facilitator. The facilitator’s task is to create optimal teamwork conditions, so as to reveal various perspectives and use the participants’ experiences, knowledge, and ideas in diagnostic and planning work. Preparing the organisation for change, so the process of strategic diagnosis and planning, should factor in the key forces in the organisation and the environment, as presented in the Kurt Lewin’s field theory. These forces have an inhibiting or supporting impact on the strategic management process in the organisation. The paper presents a preliminary analysis of these forces based on the perspectives of the organisation’s management, local self-government (the most common supervisory body of a local cultural organisation), and the organisation’s staff.
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