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EN
As a result of the growing digitization of society and the development of electronic economy, current statistical data sources, including administrative registers, do not satisfy the information needs of society. Therefore, there are growing gaps in the statistical coverage of a number of sectors of the economy. One example of such a gap is the secondary real estate market, which is only partially accounted for by official statistical data sources. On the other hand new data sources such as the Internet or Big Data tend to decrease information gap in official statistics. The Web portals that specialise in brokerage on real estate market should be not neglected as a data source for statistics. Therefore, the aim of the paper is to use two Web portals devoted to the housing market to estimate supply measured in the number of flats offered to sale in Poznań, Poland. In addition, classification and quality of Web portals will be discussed.
PL
Autor przedstawia ogólny zarys teoretycznego modelu TQM, czyli globalnego zarządzania jakością w statystyce oficjalnej. W artykule omawia prace poświęcone tematowi jakości danych prowadzone przez krajowe urzędy statystyczne na świecie, a następnie wyjaśnia zastosowanie idei TQM w różnych dziedzinach, a szczególnie w statystyce. Kolejno przedstawia komponenty TQM na podstawie prac Eurostatu, kładąc szczególny akcent na podejście systemowe i procesowe oraz na rolę przywództwa w realizacji TQM.
EN
The author presents, in general outline, the theoretical TQM, i.e, total quality management model in the official statistics, beginning with data quality assessments prepared by the National Statistical Institutions in different countries. Next, philosophy of TQM is outlined in different fields, mainly in statistics. Using Eurostat publications, different component of TQM are discussed, focusing on system, process and leaders approaches, in TQM implementation.
RU
Автор представляет общие черты теоретической модели TQM, или глобального управления качеством в официальной статистике. В статье характеризуются разработки по качеству данных, реализированные национальными статистическим управлениями в мире, а затем объяснаестя использование философии TQM в разных областях, а особенно в статистике. В следующей части представляются по очереди компоненты TQM на основе зработок Евростата, с особым акцентом на системный и процессный подход, а также на роль руководства во внедрении TQM.
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