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EN
The paper is focused on the still growing market of ATM devices and presents the growth of this market against the background of rapidly developing risks associated with electronic banking services. The paper also lists changes related to the progress in this particular channel of contact and presents alternative forms of communication between a bank and its clients. The paper also highlights the efforts undertaken by the banking sector towards reducing the presence of cash in the financial turnover and lowering the costs of cash transactions due to development of high-tech ATM devices. A growing number of available services, crucial for the ATM functionality and the level of ATMs social acceptability, however multiply the number of risks accompanying this process. Understanding various attack vectors and crimes is crucial to win the race with digital criminals and reduce the number of thefts. The paper quotes data obtained from the Polish National Bank, the Polish Banks Association and EAST.
EN
This paper addresses the crucial problem of the ATM’s network management which is so-called the saturation level of withdrawals. This notion refers to mean level of withdrawals after dropping particular withdrawals realized in the initial time period, (i.e. time period after activation of ATM) and the length of elapsing time period necessary to reach saturation level. One can observe that the level of withdrawals and their number stabilize as time elapses. The paper aims to define average withdrawals after achieving saturation level and mean time necessary to stabilize withdrawals (based on historical data). In addition, we established that – under condition of similarity in terms of location and date of start - ATMs exhibit similar characteristics of the development effects. This allows us for predicting the size of time necessary to achieve saturation and the average withdrawal in the state of saturation.
EN
The article sets out to assess the development of Poland’s network of automated teller machines (ATMs) after a series of reductions in ATM interchange fees in the Visa and MasterCard systems in 2010. The author aims to determine how these reductions have influenced the development of the country’s cash dispenser network and analyzes whether or not ATM owners should be allowed to impose special surcharges on cash withdrawals under law. Moreover, based on empirical research conducted in 2010 and 2009, the author estimates the savings for consumers and banks resulting from the use of ATMs. Thanks to cash dispensers, consumers save time, while banks and the economy as a whole save money, Górka notes. The research makes use of foreign market experience, especially that gained in the United States, and of theoretical models developed in various research reports. The specific features of the Polish market are also taken into account. The author outlines the advantages and disadvantages of ATM surcharges, pointing out that, under the current economic conditions in Poland, following the interchange fee reductions, passing laws regulating the permissibility of surcharges would be beneficial to the development of the country’s ATM network, especially in rural areas and small towns. The development of the ATM network benefits both consumers and banks, the author says. Poland is a country in which cash payments continue to dominate and consumers need to have access to banknotes and coins, while cash dispensers are a relatively cheap channel of distributing cash, Górka says. Based on macroeconomic data for 2009, the author estimates that Polish consumers saved 22.4 million hours that year by withdrawing cash in ATMs instead of at bank branches, which means that the average consumer and bank product user saved 1 hour. The total cost savings of the Polish economy from the use of ATMs stood at 1.63 billion zlotys (about 400 million euros). The estimated cost savings for banks were 1.34 billion zlotys (around 340 million euros), according to Górka. An analysis of the Polish market data shows that the reductions in the interchange fees collected from ATM cash withdrawal transactions have directly led to a sharp decline in the profitability of the ATM business for banks and independent ATM deployers, who have recently been the main driving force behind the development of the ATM network in Poland. In the case of Poland, the possibility of charging special ATM transaction convenience fees does not necessarily mean that such fees will be charged to consumers, while they would help stimulate the market, according to the author. At the moment, interchange fees are low, Górka says, which discourages both banks and independent ATM deployers from investing in the development of the ATM network despite consumer expectations.
EN
A benefit in and of itself is not what makes innovation so valuable. In order to make the company ‘more innovative,’ you might hear someone advise a certain course of action. Additionally, a company’s ability to innovate successfully can serve as a magnet for the best and brightest in the industry. They become steadfast employees who appreciate the opportunity to be part of the company’s innovation efforts. Managing innovation is a systematic strategy to implement changes that aim to improve a company’s products, processes, or overall position. There must be an increase in sales or customer satisfaction, a stronger working relationship between the company’s many divisions, or a better working environment for employees as a result of the changes. Financing innovation refers to the development of new financial products, services, or procedures. Throughout the years, innovations in financial instruments and payment methods have fuelled financial innovation. Bank performance depends on financial innovation because it has the potential to boost the industry’s efficiency and profitability. Banks utilise financial and organisational innovation to save money and improve the sector. Using a cash dispensing machine provides users with an ability to withdraw money whenever and wherever they want. With a single click, you can receive or pay cash via mobile banking. This is a great choice for people who do not feel comfortable going to typical bank offices. With negligible transaction costs, it is one of the most cost-effective ways to evaluate financial services.
e-mentor
|
2022
|
vol. 97
|
issue 5
13-25
EN
The rapidly advancing digitisation and modernisation of information technologies are an impulse to use innovative solutions proposed by the broadly understood financial sector. The presented work presents the development of the banking system in Poland, the perspective of the FinTech phenomenon, with focus on operating bank branches in Poland, as well as innovative solutions. The aim of the article is to analyse the impact of FinTech development on traditional branches of banking institutions in Poland. The authors look at today’s behavior of bank account holders with regard to everyday activities, such as withdrawing cash. At the same time they make suggestions as to the reason for the presented results, in order to clearly formulate the final conclusions. The authors also discuss areas analogous to the main topic, such as cashless payment methods, with a closer analysis of their real impact on the banking structure. The main source of information for this article are results obtained from the authors’ own research. The considerations lead to the conclusion that in today’s banking environment bank branches are somewhat unnecessary and unprofitable, and will slowly decrease in number year by year. The results of the study highlight the amazing BLIK phenomenon, which is increasingly replacing payment methods offered by banks.
PL
Szybko postępująca cyfryzacja i unowocześnianie technologii informacyjnych dają impuls do korzystania z innowacyjnych rozwiązań proponowanych przez szeroko rozumiany sektor finansów. W prezentowanej pracy przedstawiono rozwój systemu bankowego w Polsce, perspektywę zjawiska FinTech (technologie finansowe) ze zwróceniem uwagi na funkcjonujące oddziały bankowe a także innowacyjne rozwiązania finansowe. Celem artykułu jest analiza wpływu rozwoju FinTech na stacjonarne oddziały instytucji bankowych w Polsce. Autorzy zwracają uwagę na zmiany w zachowaniach właścicieli kont bankowych, na przykład sposób wypłaty gotówki. Głównym źródłem informacji wykorzystanych w artykule są dane uzyskane w wyniku przeprowadzenia ankiety. Analiza wyników badań pokazuje, że tradycyjne oddziały bankowe stają się zbędne oraz nieopłacalne i powoli z roku na rok ich liczba będzie maleć. Autorzy zwracają także uwagę na niesamowity fenomen BLIKA, który coraz częściej zastępuje inne metody płatności proponowane przez banki.
PL
W artykule zaprezentowano najbardziej istotne zagadnienia dotyczące zarządzania siecią bankomatów. Podstawę badania stanowiły bankomaty sieci Euronet, zlokalizowane w województwach małopolskim i podkarpackim. Część empiryczną artykułu oparto na szeregach czasowych wypłat z tych bankomatów w okresie od stycznia 2008 r. do grudnia 2012 r. Badanie pokazało, że najistotniejszym czynnikiem wpływającym na wysokość kosztów zarządzania analizowanej sieci bankomatów jest czas i wielkość wypłat. Główne wyniki i wnioski oparto na modelu liniowym zdefiniowanym w tym opracowaniu. Zaprezentowano wpływ wyboru chwili doładowania i wielkości wypłat na koszty obsługi bankomatów oraz wskazano, w jaki sposób można zmniejszyć koszt zarządzania bankomatami.
EN
The article presents the most important issues concerning the management of ATM network. The basis of the study were Euronet ATMs, located in the Małopolskie and Podkarpackie voivodships. The empirical part of the article is based on a time series of withdrawals from the ATMs in the period from January 2008 to December 2012. The study shows that the most important factor affecting the amount of management costs in the analyzed ATM network is the time and the size of withdrawals. The main results and conclusions are based on a linear model defined in this study. The authors present the impact of the time choice and the withdrawal amount for the costs of operating ATMs and indicate how you can reduce the cost of managing ATM.
RU
В статье были представлены важнейшие вапросы касающиеся управления сетью банкоматов. Основой для обследования были банкоматы сети Euronet, расположены в малопольском и подкарпатском воеводствах. Эмпирическая часть статьи была основана на временных рядах снятия средств в этих банкоматах в период с января 2008 г. по декабрь 2012 г. Обследование позволило прийти к выводу, что самыми важными факторами влияющими на размер затрат на управление обследуемой сетью банкоматов являются время и объем изъятия. Основные результаты и выводы были основаны на линейной модели определенной в этой разработке. Было представлено влияние момента зарядки и объема изъятий на расходы по эксплуатации банкоматов, а также было указано на то, как можно снизить затраты на управление банкоматами.
PL
Celem badania jest identyfikacja i projekcja tendencji rozwoju rynku płatności bezgotówkowych w Polsce w zakresie wykorzystywania kart płatniczych. Badanie przeprowadzono na podstawie danych Europejskiego Banku Centralnego (EBC) dla krajów UE za lata 2000—2014. Zastosowano metodę analogii przestrzenno-czasowych. W Polsce obserwuje się wyższą niż średnia UE dynamikę wykorzystania kart płatniczych w płatnościach przy terminalach POS (w punktach handlowych). Jednakże pod względem takich mierników, jak liczba kart płatniczych per capita oraz liczba terminali POS i bankomatów na 1 mln mieszkańców zaobserwowano ponad 10-letni dystans dzielący Polskę od średniej UE. Rynek w Polsce wykazał podobieństwo do 20 krajów UE i utrzymanie tendencji rozwojowych przynajmniej do roku 2020.
EN
The aim of this article is to identify and project trends in the development of the non-cash payment market in Poland in terms of the payment cards use. The study was carried out on the basis of data from the European Central Bank (ECB) for EU countries for the years 2000—2014. The space-time analogy method was used. In Poland, the dynamics of payments by card at POS terminals (in commercial outlets) is higher than the EU average. However, in terms of such measures as the number of payment cards per capita as well as the number of POS terminals and ATMs per 1 million inhabitants, the gap between Poland and the EU average is over 10 years. In Poland, market was similar to 20 EU countries and will maintain development trends at least until 2020.
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